Jalan Lowe
4601 Moonlight Dr,TX
Summary
Proven achiever with a background at AT&T, adept in fast typing and expert problem-solving. Excelled in roles requiring accuracy, attention to detail, and strong written communication. Enhanced team performance and ensured data confidentiality, showcasing self-motivation and a results-driven approach. Skilled in customer relations and documentation management, contributing significantly to project and security success. Talented Data Entry Clerk specializing in database systems. Focused on working with teammates to collect and record data. Successful at completing large-scale projects under tight deadlines.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Data Entry Intern
AT&T
Remote
04.2022 - Current
- Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.
- Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
- Demonstrated adaptability by quickly learning new software programs and adjusting to changes in database structures or requirements.
- Assisted in the creation of user-friendly documentation for internal use, simplifying complex procedures for more accessible understanding across teams.
- Supported team members with timely and accurate data entry, enabling them to focus on higher-level tasks.
Security Officer
Sercuritas
Dallas, TX
06.2022 - 05.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Shift Manager
Amazon
Byhalia, MS
03.2020 - 06.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Associate of Applied Science - Information Technology
Tennessee College of Applied Technology - Athens
Athens, TN05.2025
Skills
- Written Communication Proficiency
- Fast Typing Speed
- Accuracy and Attention to Detail
- Self-Motivation and Initiative
- Report Writing
- Incident Reporting
- Property Patrol
- Crime Prevention
- Quality Assurance
- Documentation Management
- Expert Problem Solving
- Customer Relations
Certification
- Intelligence Fundamentals Professional Certification
- Industrial Security Professional Certification
- Certified in Homeland Security
- Certified Safety Professional
- OSHA Safety Certificate
Timeline
Security Officer
Sercuritas
06.2022 - 05.2024
Data Entry Intern
AT&T
04.2022 - Current
Shift Manager
Amazon
03.2020 - 06.2022
Associate of Applied Science - Information Technology
Tennessee College of Applied Technology - Athens