Jalanei Jiggetts
Dinwiddie,VA
Summary
Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating forklifts, pallet jacks and frequency scanners. Dependable Fulfillment Associate successful at meeting challenging productivity objectives. Well-organized and comfortable lifting up to 60 pounds. Knowledgeable about shipping, receiving and tracking procedures and skilled in operating forklifts, pallet jacks and scanners. Hardworking and punctual warehouse's works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Amazon
Chester, VA
02.2024 - Current
- Maintained stock levels in accordance with company policies.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Assembled orders according to customer requests.
- Operated scanners, computers, and other equipment to track orders.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Inspected damaged goods prior to disposal or return to vendor.
- Ensured safety protocols were followed at all times while operating machinery.
- Provided assistance in loading and unloading containers from ships and trains.
- Identified discrepancies between physical count and computer data.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Used pallet jacks to move items to and from warehouse locations.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Warehouse Picker
Lineage Logistics
Richmond, VA
04.2023 - 02.2024
- Picked items for customer orders according to order slips or verbal instructions.
- Verified accuracy of picked items against pick list or customer order.
- Maintained cleanliness of warehouse by sweeping floors and wiping down shelving units.
- Assisted with loading and unloading trucks manually when necessary.
- Utilized shrink wrap machines to secure packages prior to shipment.
- Collaborated with team members on projects as needed.
- Reported damaged products or safety hazards to immediate supervisor.
- Assembled customer orders from stock and placed orders on pallets for shipping department.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Appoinmtment Setter
Homefix Custom Remodeling
Richmond, VA
11.2022 - 12.2022
- Greeted incoming customers and provided customer service support.
- Maintained accurate records of all customer interactions and transactions.
- Maintained a positive attitude while dealing with difficult situations involving customers.
- Adhered to company policies when scheduling appointments for customers.
- Scheduled and confirmed appointments.
Warehouse Picker
Mount-It!
Prince George, VA
07.2022 - 10.2022
- Picked items for customer orders according to order slips or verbal instructions.
- Verified accuracy of picked items against pick list or customer order.
- Maintained cleanliness of warehouse by sweeping floors and wiping down shelving units.
- Operated hand-held scanners to track product movement within the warehouse environment.
- Assisted with loading and unloading trucks manually when necessary.
- Collaborated with team members on projects as needed.
FC Associate
Amazon
Prince George, VA
08.2021 - 07.2022
- Followed procedures at all times for personal and team safety
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts
- Maintained compliance with company safety policies and called violations to attention of management
- Operated frequency scanners to track shipment progression and input data into shipping system
- Unloaded deliveries into warehouse and arranged contents in designated storage areas
- Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
- Ensured compliance with safety regulations while operating the cherry picker equipment.
- Performed routine maintenance checks such as refueling, lubricating, and changing tires on the cherry picker machine.
- Conducted inspections on equipment before each shift to ensure it was in good working order.
- Reported any problems or malfunctioning parts observed during inspections promptly to supervisor.
- Participated in training sessions conducted by supervisors for learning new tasks related to job duties.
- Selected and transported items using forklift to complete customer orders.
Seasonal Helper
United States Postal Service
Richmond, Virginia
11.2017 - 01.2021
- Competitive & Creative problem solving work history, Verified each delivery against shipping instructions before delivering to customers
- Fostered positive working relationships with customers by responding to their questions and concerns
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors
- Communicated customer complaints, requests, and feedback to company management
- Submitted all deliveries using the Diad.
Caretaker
Terri Smith Private Home Southern
Chesterfield, Virginia
06.2018 - 08.2019
- Determined specific needs and provided most appropriate level of services for patient well-being
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas
- Scheduled and accompanied clients to medical appointments
- Remained alert to problems or health issues of clients and competently responded.
Education
High School Diploma -
Dinwiddie High School
Skills
- Adaptable and Flexible
- Ambitious and committed to maintaining a strong work ethic, with basic skills such as communication,analytical and problem-solving
- People skills
- Critical thinker
- Adaptable learner
- Leadership
- TDR Trained
- Turrent truck certified
- Order Filling
- Loading and Unloading
- Order Fulfillment
- Stocking
- Warehouse Safety
- Motivated Team Player
- Reach truck certified
- Stand up certified
- Customer-Oriented Mindset
Accomplishments
- Recognized as Employee of the month for outstanding performance and team contributions.
- Consistently maintained high customer satisfaction ratings.
Certification
- Associate of the month, Amazon - 2021
Timeline
Warehouse Worker
Amazon
02.2024 - Current
Warehouse Picker
Lineage Logistics
04.2023 - 02.2024
Appoinmtment Setter
Homefix Custom Remodeling
11.2022 - 12.2022
Warehouse Picker
Mount-It!
07.2022 - 10.2022
FC Associate
Amazon
08.2021 - 07.2022
Caretaker
Terri Smith Private Home Southern
06.2018 - 08.2019
Seasonal Helper
United States Postal Service
11.2017 - 01.2021
High School Diploma -
Dinwiddie High School