Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jalani Brown

Queens Village,NY

Summary

Hardworking warehouse professional skilled in organizing inventory to support accurate order picking. Motivated and friendly worker with a flexible schedule and willing to work weekends. Dependable and punctual with a clean driving record. Work collaboratively with team members, and provide excellent customer service. Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost-effective.

Overview

4
4
years of professional experience

Work History

Front Desk Staff

Citi Field Front Desk
Queens, NY
07.2023 - 06.2024
  • Obtained insurance verifications, pre-authorizations and pre-determinations.
  • Answered telephones, distributed mail, and faxes, and prepared patient files.
  • Scheduled patient appointments, sent notifications and handled rescheduling needs.
  • Verified data and scanned into document imaging software.
  • Reviewed and correctly recorded receipts of patient payments.
  • Managed transactions and printed receipts for payments.

Warehouse Agent

WFS Warehouse Agent
Queens, NY
06.2023 - 06.2024
  • Collected and packaged items to successfully fulfill orders.
  • Trained new team members to follow company safety policies and properly report hazards.
  • Marked stock items with identification tags, stamps or electric marking tools.
  • Lifted and moved heavy boxes using best ergonomic practices.
  • Used pallet jacks and forklifts to load and unload freight.

Shake Shack
Elmhurst, NY
12.2022 - 06.2024
  • Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
  • Pitched in to help with additional cleaning and store tasks during busy periods.
  • Completed end-of-day duties by balancing payments and receipts in cash register.
  • Maintained safe food handling practices to prevent germ spread.

Teacher's Assistant

P.S.195 William Haberle
New York, NY
09.2021 - 06.2024
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Provided support to help students to learn and grow.

Administrative Assistant

Precinct
New York, NY
06.2020 - 06.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and Data Entry and Maintenance.
  • Forklift operation.
  • Cargo loading.
  • Driving and transportation document organization and management.

After-school Tutor

P.S, William Haberlre
New York, NY
05.2020 - 06.2024
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Planned lessons for allotted time to strengthen weak subjects and build skills.
  • Identified learning needs and implemented fun and engaging learning activities to help students advance.

Education

Queens High School of Teaching -

Queens High School of Teaching
Queens, NY
06.2023

Skills

  • Problem solving
  • Attention to detail
  • Team player attitude
  • Team collaboration
  • Effective communication
  • Customer service
  • Listening skills
  • Problem-solving skills
  • Administrative skills
  • Hospitality service expertise

Timeline

Front Desk Staff

Citi Field Front Desk
07.2023 - 06.2024

Warehouse Agent

WFS Warehouse Agent
06.2023 - 06.2024

Shake Shack
12.2022 - 06.2024

Teacher's Assistant

P.S.195 William Haberle
09.2021 - 06.2024

Administrative Assistant

Precinct
06.2020 - 06.2024

After-school Tutor

P.S, William Haberlre
05.2020 - 06.2024

Queens High School of Teaching -

Queens High School of Teaching
Jalani Brown