Quincy Turner
Twin Falls,USA
Summary
Versatile and results-driven professional with a track record of enhancing guest satisfaction at Fit1 through exceptional customer service and efficient front desk management. Demonstrated adaptability and problem-solving skills, alongside strong organizational abilities, significantly improved operational efficiency. Excelled in collaborative teamwork, ensuring seamless event logistics and athlete development as an Assistant Wrestling Coach.
Overview
2
2
years of professional experience
Work History
Front Desk Staff
Fit1
Twin Falls, USA
09.2024 - Current
- I managed phone calls, scheduling, and administrative tasks, ensuring a smooth and efficient front desk operation
- Additionally, I maintained a clean and welcoming environment and handled customer concerns with professionalism and promptness
- Delivered exceptional customer service, boosting guest satisfaction scores
- Managed front desk operations, ensuring smooth check-in/check-out processes
- Resolved guest inquiries promptly, enhancing overall guest experience
- Handled cash and credit transactions accurately, minimizing discrepancies.
- Collaborated with housekeeping to ensure room readiness and cleanliness.
- Utilize booking software, optimizing reservation management.
Assistant Wrestling Coach
Twin Falls School District
South Hills Middle School, USA
09.2024 - 11.2024
- I coached and developed student-athletes, focusing on skill improvement, physical conditioning, and sportsmanship
- I organized and led daily practices, provided strategic guidance during competitions, and ensured a safe and supportive environment
- I maintained effective communication with parents and school staff, managed logistics for events, and promoted the growth of the wrestling program
- Mentored athletes, enhancing skills and confidence for competitions
- Collaborated with head coach to refine tactics and game plans
Grounds Crew
Blue Lakes Country Club
Jerome, USA
02.2024 - 09.2024
- Use a variety of equipment, including walking and riding mowers, tee mowers, fairway mowers, rough mowers, rollers, bunker rakes, and carts
- Mow grass on fairways, greens, tees, roughs, and fringes
- Pull weeds around trees, bushes, and flower beds
- Plant grass, trees, shrubs, and flowers
- Apply mulch to designated areas
- Maintain bunkers and rake them to remove weeds and debris
- Follow safety practices and protocols
- Perform preventative maintenance on facilities and equipment
- Empty trash containers
- Change cups and pins, move tee markers, trim hedges, prune trees, and repair benches, tables, and rails
- Expertly maintained pristine landscapes, enhancing property appeal
- Managed waste disposal, ensuring eco-friendly practices on-site
- Monitored soil health, optimizing growth conditions for all plants
Team Member
Idaho Pizza Company
Twin Falls, USA
03.2023 - 06.2023
- Making pizzas, salads, and other menu items, following recipes and procedures for safe preparation
- Greeting customers, taking orders, and providing information about the menu and specials
- Bagging and tagging orders, running food to customers or delivery drivers
- Setting up workstations with ingredients and equipment, and keeping them clean and stocked
Education
Highschool Diploma -
Twin Falls Senior High
Twin Falls, ID05-2024
Associates (In Progress) - Business Administration
College of Southern Idaho
Twin Falls, IDSkills
- Effective Communication
- Creativity
- Adaptability
- Problem Solving
- Prioritization and Scheduling
- Attention to Detail
- Collaborative Teamwork
- Strong Organizational Skills
Accomplishments
- National Honors Society
- Honor Roll all 4 years of Highschool
- Embrace the Grind Award
- Bruin of the year award
- Male Athlete of the year
- Bruin Impact Award
References
- Dusty Skidmore, (208) 339-5865
- Melisa Crane, (208) 308-0488
- Ben Kohring, (208) 484-1581
Languages
- English
- Spanish (Minimal)
Timeline
Front Desk Staff
Fit1
09.2024 - Current
Assistant Wrestling Coach
Twin Falls School District
09.2024 - 11.2024
Grounds Crew
Blue Lakes Country Club
02.2024 - 09.2024
Team Member
Idaho Pizza Company
03.2023 - 06.2023
Highschool Diploma -
Twin Falls Senior High
Associates (In Progress) - Business Administration
College of Southern Idaho
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