Jalani Williams

• Track meal purchases and accepted payments at cash register.
• Deliver food to it’s proper lane
• Support guests in lane setup.
• Oversee lane operations and guest experiences.
• Prepare ingredients and recipe components ahead of time.
• Maintain adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
• Receive and store incoming supplies according to procedures.
• Collect trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Restock condiments, beverages, and utensils per expected use levels.
• Inspect dishes and utensils for cleanliness.
• Process customer payments to accurately record transactions.
• Display enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Arrange food, utensils and condiments on trays to serve meals with necessary items.
• Share knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Assist customers in selecting menu items, answering questions and providing general information.
• Serve meals to customers according to established guidelines.
• Coordinate lane setup for parties and reserved events.

• Unloaded and processed merchandise from trucks.
• Organized product displays for optimal presentation.
• Performing bin audits, working inventory exceptions, and managing overstock to keep the backroom organized.
• Executed general cleaning tasks to enhance operational efficiency.
• Coordinated with team members and external partners for efficient task execution.

• Approached every question or concern with calm and level-headed approach.
• Ensured restrooms and lobby were consistently clean.
• Maintained cleanliness of chairs.
• Coordinated restocking efforts to optimize appliance availability.
• Executed prompt and correct order processing.
• Completed nightly cash drop into the safe for security.
• Maintained cleanliness and organization in the kitchen.
• Supported multiple restaurant operations.

• Ensured Kydex components met customer specifications through thorough inspection.
• Performed thorough inspections to uncover inconsistencies in materials.
• Prepared finished goods for delivery to clients.
• Utilized forklift for effective product transportation.

Visited various campuses to explore departmental specializations.

• Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Provided respectful and courteous bussing services while operating within active dining rooms.

• Executed 12-hour work shifts daily at Bloomsburg Fair.
• Supplied refreshments to guests.
• Addressed and managed customer complaints.
• Managed daily start-up and end-of-day operations.
• Demonstrated self-reliance in managing assignments effectively.

• Provided friendly reception to visitors.
• Assisted customers with seating arrangements.
• Assisted servers in acquiring customer beverages.
• Maintained cleanliness of tables.
• Resolved customer conflicts efficiently.
• Collaborated effectively with team members.
• Processed credit card transactions efficiently.
• Handled dispersal of tips.
• Processed customer orders received through phone.