Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jalayne Silva

General Manager
Coon Rapids,IA

Summary

Dedicated General Manager with history of meeting Company goals. Skilled in working under pressure and adapting to new situations. Knowledgeable in all aspects of successful store operation and best practices. Ready to take on a challenging growth-oriented role helping to develop key individuals, supporting team members, encouraging growth and promoting the company image

Overview

12
12
years of professional experience
1
1
Certification

Work History

General Manager

Kimmes Country Stores
Coon Rapids, IA
12.2015 - Current
  • Managed team of 13 employees
  • Responsible for driving sales, cash and inventory control, balancing daily books.
  • Motivates team members to meet and exceed objectives by setting goals and implementing improvement strategies.
  • Upholds and communicates company standards to employees for optimal quality, freshness, safety and cleanliness.
  • Adjusts job assignments and schedules to keep pace with dynamic business needs, factoring in processes, and employee knowledge
  • Assists with Social Media and newspaper advertisements

Community Service Volunteer

Main Street Coon Rapids Iowa
Coon Rapids, IA
01.2020 - Current
  • Currently involved with Main Street Coon Rapids Promotion team as well as Planning fundraising Event for CRB Athletics Department.
  • Developed strong interpersonal communication skills to promote relationship building with customers.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.

Co-Manager

Sperry One Stop
Coon Rapids, IA
02.2013 - 12.2015
  • Approved regular payroll submissions for employees.
  • Resolved customer service issues promptly.
  • Oversaw employee performance, and corrected problems
  • Maintained store cleanliness and kept equipment maintained in working condition.

Education

Medical Assisting

MTI Business College of Stockton, Inc
Stockton, CA
1993

Skills

  • Microsoft Word & Excel
  • Topaz/Sapphire/Red River/Veederoot
  • Food Safety
  • Social media management
  • Problem solve
  • Accounting
  • Marketing
  • Human Resources
  • Community Relations
  • Data Entry
  • Dependable and Responsible
  • Flexible and Adaptable

Accomplishments

  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
  • Recruited and hired top-level talent to add value to the company.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.

Certification

  • ServSafe Manager
  • Iowa UST Class C Operator
  • CPR


Timeline

Community Service Volunteer

Main Street Coon Rapids Iowa
01.2020 - Current

General Manager

Kimmes Country Stores
12.2015 - Current

Co-Manager

Sperry One Stop
02.2013 - 12.2015

Medical Assisting

MTI Business College of Stockton, Inc

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Jalayne SilvaGeneral Manager