JALEA LEWIS
Houston,Texas
Summary
Dependable and eager professional, equipped for a fast-paced work environment. Seeking employment with a company where my acquired skills can thrive to exceed employers expectations. Works quickly and stays focused under strict deadlines. Skilled in managing multiple tasks with frequently changing priorities. Possess over 2 years of assembly experience, 4 years in warehouse/general, and 6 years in customer service. Continuously projects positive attitude and seeks opportunities to help team members.Willing to learn new skills to increase my CV.
Overview
11
11
years of professional experience
Work History
ASSEMBLER
Kongsberg Automotive
07.2021 - 09.2023
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Collaborated with team members to improve production processes and maintain quality standards.
- Worked with heavy machinery and various power tools when assembling parts.
VENDOR REPRESENTATIVE
Star Distribution
10.2019 - 07.2021
- Completed daily a wide range route around the entire east coast area to sell food and beverages
- Kept an effective level of merchandise on hand to meet typical customer needs
- Applied successful negotiation strategies to persuade customers to complete their purchases
- Followed established guidelines and procedures for maximum regulatory compliance.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
CUSTOMER CARE BILLING SPECIALIST
Humana Insurance Company
10.2016 - 10.2019
- Quoted and Verified benefits for Humana members
- Built strong knowledge of product line to assist customers in selecting products
- Provided solutions, recommendations and replacements with empathy and positive feedback
- Completed paperwork and entered important data in company CRM
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Maintained and managed customer files and databases.
- Audited and corrected billing and posting documents for accuracy.
Vendor Manager
Renewal By Andersen
04.2016 - 10.2016
- Marketing and prospecting for new clients
- Helping homeowners set up in-home window and doors consultations
- Providing exceptional customer service to ensure a smooth buying experience
- Managed contract review and approval workflow to lead complex negotiations
- Established target goals to align and support strategic initiatives
- Developed procedures for organizational compliance with contract negotiations, risk management and regulatory oversight requirements.
CASHIER
HEB
02.2013 - 04.2016
- Worked with a team of professionals to provide a quality experience for every buyer
- Consistently ranked in top 5% in terms of sales efficiency
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained high customer satisfaction levels by going extra mile to personalize service
- Accepted checks, debit and credit cards, and gift certificates in line with company policy
- Kept up high pace to minimize customer wait times at checkout.
Education
Associate of Applied Science - Dental Hygiene
Houston Community College
Houston, TX05.2017
Skills
- Network
- Inventory management
- Team leadership
- Public speaking
- Programming
- Task prioritization
- Organization
- Warehouse operations
- Assembly and Production
- Sheet Metal Cutting
- Mechanical Assembly Expertise
Timeline
ASSEMBLER
Kongsberg Automotive
07.2021 - 09.2023
VENDOR REPRESENTATIVE
Star Distribution
10.2019 - 07.2021
CUSTOMER CARE BILLING SPECIALIST
Humana Insurance Company
10.2016 - 10.2019
Vendor Manager
Renewal By Andersen
04.2016 - 10.2016
CASHIER
HEB
02.2013 - 04.2016
Associate of Applied Science - Dental Hygiene
Houston Community College
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