JALECIA SHIPPS
TULSA,OKLAHOMA
Summary
Results-driven individual with a solid track record in delivering quality work. Known for effectively translating technical information to multiple stakeholders for increased understanding and strategic planning, with a commitment to achieving company goals and delivering exceptional service. Demonstrated the ability to improve data reporting efficiency. Passionate about continuous learning and professional development.
Overview
6
6
years of professional experience
Work History
Data Analyst/ Operations IT Support
Onafriq
Remote
02.2020 - Current
- Monitored and assisted with daily ticket management, including reporting requests for each Bank Affiliate.
- Generated automated reports via Crystal Reporting, and managed their scheduling using the report scheduler.
- Developed and structured the GTP Report retrieval site for efficient data access.
- Implemented automated SMS alert system to enhance communication efficiency.
- Developed and implemented SMS broadcasting systems for effective mass communication.
- Guided new team members through operational IT support procedures.
- Conducted quality testing of SQL queries in a development environment to ensure accuracy before deployment to production.
- Migrated transaction and customer data from an SFTP site to the company's system for data warehouse integration.
- Crafted ad hoc SQL queries to meet data requests from key stakeholders and clients, driving product growth.
- Documented daily responsibilities and projects to ensure accurate tracking and reporting.
ERP Programmer/ IT Consultant
Sherri Smith's Consulting
Tulsa, USA
06.2019 - 11.2019
- Resolved errors by rewriting Informer reports for improved functionality.
- Created views in Microsoft SQL Server to support and improve the reporting infrastructure.
- Conducted data analysis to identify and resolve duplicate records in the system.
- Developed and maintained code in Colleague Studio for ERP system enhancements.
- Performed Unidata/Unibasic back end programming to optimize database operations.
- Deleted databases manually using basic programming techniques.
- Executed comprehensive quality tests on code and reports, verifying their reliability and performance.
Education
Bachelor of Science - Management Information Systems, Data Science, Information Assurance
Oklahoma State University
05.2019
Skills
- Teamwork
- Leadership
- Problem solving
- ERP Reporting
- Communication
- SQL
- Talent development
- Quality Testing
- Data cleaning, data analysis
- Technical analysis
- Reporting tools
- Agile
- Relational databases
- Time management
- Software development life cycle (SDLC)
Awards/Accomplishments
- Cultural Ambassador for GTP Business Unit
- Nominated for Market Immersion Trip in Nairobi, Kenya.
- Sigma Alpha Pi National Honor Society
- Dean's Honor Roll - Fall Semester 2018
Timeline
Data Analyst/ Operations IT Support
Onafriq
02.2020 - Current
ERP Programmer/ IT Consultant
Sherri Smith's Consulting
06.2019 - 11.2019
Bachelor of Science - Management Information Systems, Data Science, Information Assurance
Oklahoma State University
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