Summary
Overview
Work History
Education
Skills
PUBLICATIONS
Websites
Languages
Timeline
Generic

MD SHADMAN SOUMIK

New York

Summary

Dynamic IT Support and Data Analyst Intern at Reliable Home Care Services Corp, skilled in data analysis and project management. Enhanced operational efficiency through effective database management and technical support, driving improved patient care and caregiver scheduling. Proven ability to generate insightful reports and foster teamwork to achieve organizational goals.

Overview

4
4
years of professional experience

Work History

IT Support and Data Analyst Intern

Reliable Home Care Services Corp,
New York
04.2025 - Current
  • Provide IT support for internal systems, ensuring the efficient management of patients, caregivers, and insurance data.
  • Manage and support Gimbel Home Care Solution software, overseeing its integrated modules to streamline home care operations. Provide technical assistance, ensure accurate configuration, and analyze system data to reduce training time, improve staff efficiency, and optimize workflows for patient management, caregiver scheduling, and billing.
  • Manage and support Visiting Aid Home Care software, leveraging its cloud-based platform to enhance agency operations. Deliver IT support, monitor compliance, and utilize built-in tools for fraud detection, CRM, and real-time notifications. Generate data-driven reports to improve patient experience, operational efficiency, care coordination, and regulatory adherence.
  • Perform data analysis and create reports on patient care, caregiver scheduling, and insurance claims.
  • Maintain and optimize databases to ensure data accuracy and efficiency.
  • Assist in integrating HHA Exchange and other healthcare platforms using APIs and ETL processes.
  • Adhere to HIPAA regulations to maintain data security and privacy standards.
  • Troubleshoot IT-related issues to ensure the smooth operation of systems and data flow.
  • Develop reports to aid in decision-making on patient outcomes, caregiver performance, and billing processes.

Electrical Engineer (Operation and Sales) - REMOTE

Scientific Measurement Systems Inc (SMSI)
Milpitas
09.2021 - 09.2022
  • Conducted product demonstrations for potential clients.
  • Assisted in preparing technical proposals for customer inquiries.
  • Collaborated with engineering teams to address client specifications.
  • Managed customer feedback to improve product offerings.
  • Developed training materials for new product launches.
  • Maintained updated knowledge of industry trends and competitive products.
  • Researched competitors' offerings, monitored their activities, and reported findings internally.
  • Identified target markets and created marketing campaigns to reach them.
  • Collaborated with other departments such as operations, finance, and marketing to ensure successful implementation of sales initiatives.
  • Created detailed reports outlining the technical specifications of products.
  • Maintained accurate records of sales activities including customer contact information, proposals sent out, follow-up calls made.
  • Assisted in developing promotional materials such as flyers, brochures, which were used during trade shows, conferences, events.
  • Created sales or service contracts for customer review and acceptance.
  • Documented account activities and generated sales reports.

Education

Master of Science - Information Technology

Washington University of Science And Technology
Virginia
04-2025

Bachelor of Science - Electrical And Electronic Engineering

NORTH SOUTH UNIVERSITY
BANGLADESH
12-2017

Skills

  • Data analysis
  • Database management
  • IT support
  • Project management
  • Technical writing
  • Cloud computing
  • Customer relationship management
  • Documentation management
  • Teamwork
  • Administration and management
  • Google analytics
  • Excel functions
  • Systems installation, configuration, and upgrading
  • Software troubleshooting
  • Report generation
  • Analytical thinking
  • Data management

PUBLICATIONS

  • MD Shadman Soumik, Mohammad Rasel Mahmud, Syed Imtiazul Sami, MD Khaled Bin Showkot Tanim Designing Secure and Usable Systems: The Intersection of Human-Computer Interaction, Cybersecurity, and Machine Learning International Journal of Computer Applications (IJCA), June 2025 | Article | DOI: 10.5120/ijca2025925147 | ISBN: 0975-8887
  • Rajarshi Tarafdar, MD Shadman Soumik, Kolluri Venkateswaranaidu Applying Artificial Intelligence for Enhanced Precision in Early Disease Diagnosis from Healthcare Dataset Analytics IEEE International Conference on Data Science and Information Systems (ICDSIS), May 2025 | Conference Paper | DOI: 10.1109/ICDSIS65355.2025.11070344
  • MD Shadman Soumik A Comparative Analysis of Network Intrusion Detection (NID) Using Artificial Intelligence Techniques for Increased Network Security International Journal of Scientific Research and Applications (IJSRA), Dec 2024 | Article | DOI: 10.30574/ijsra.2024.13.2.2664 | ISBN: 2582-8185
  • MD Khaled Bin Showkot Tanim, Mahadi Hasam Parash, MD Shadman Soumik, Mohammed Shakib Enhanced Network Anomaly Detection Using Convolutional Neural Networks in Cybersecurity Operations International Journal of Computer Applications (IJCA), Nov 2024 | Research | DOI: 10.5120/ijca2024924224 | ISBN: 0975-8887
  • MD Shadman Soumik Prediction of the Financial Stock Market: A Comprehensive Analysis of Artificial Intelligence International Journal of Advanced Research in Science, Communication and Technology (IJARSCT), Vol. 4, Issue 2, Dec 2024 | DOI: 10.48175/IJARSCT-22786 744 | ISSN (Online): 2581-9429 | Impact Factor: 7.53

Websites

Languages

English
Professional
BANGLA
Professional

Timeline

IT Support and Data Analyst Intern

Reliable Home Care Services Corp,
04.2025 - Current

Electrical Engineer (Operation and Sales) - REMOTE

Scientific Measurement Systems Inc (SMSI)
09.2021 - 09.2022

Master of Science - Information Technology

Washington University of Science And Technology

Bachelor of Science - Electrical And Electronic Engineering

NORTH SOUTH UNIVERSITY

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