Jaleel Ahammad
Senior Quality Assurance Engineer
Summary
Over 17+ years of experience in IT as a Quality Assurance Engineer with manual and automation techniques, worked on Client/Server, Web and Mobile based applications in SDLC and Agile environments. Domain expertise in BFS (Cards & Payments, Basel-II), Travel & Lifestyle Services (Sabre GDS), E-commerce, Telecom (EMS/NMS, Order Provisioning). Hands-on experience in Selenium WebDriver Automation using Java programming, Rest API automation and BDD Cucumber Framework. Expertise in writing complex SQL. Well versed with Agile process, CSM certified.
Overview
4
4
years of post-secondary education
Education
B.Tech Computer Science & Engineering -
JNT University
Hyderabd 08.2001 - 05.2005
Skills
Teamwork and Collaboration
undefinedTechnicalexperience
Selenium WebDriver, REST API automation, BDD Cucumber, Test NG, CI/CD, Jenkins, Git, Eclipse IDE, SOAP UI, Postman, Charles proxy, Xcode, Splunk, Mobile Simulator, Putty, HIVE, HP ALM, Rally, JIRA, Java, SQL, Shell Scripting basics, Oracle, My SQL, Big data, SIT, UAT, Web & Mobile application testing, BFS (Basel-II, Credit Risk, Cards & Payments), Travel & Hospitality (Sabre GDS, Expedia), e-commerce, Telecom (GSM, EMS/NMS, OSS/BSS), Agile Scrum, SDLC, MacOS, Windows, Redhat Linux
Clientprojectsummary
- Apple Inc, Apple Store Application, Apr'23 - Current, Quality Assurance Lead
- American Express, TLS - Travel & Lifestyle Services, Feb'16 - Apr'23, Quality Assurance Lead
- American Express, Information Delivery Network (Credit Risk), Mar'11 - Jan'16, Senior QA Analyst
- British Telecom, Openreach E2E Testing, Nov'09 - Feb'11, QA Analyst
- Nokia Siemens Networks, RAC - Radio Access Configurator, Jun'06 - Oct'09, Software Engineer
Clientlocations
- USA, 2014-2016
- 2022-Current
Visastatus
H1B, Dec'2025
Phone
+1 206.758.8174, +91 733.746.0602
Projects
Apple Store Application(ASA), Apple Inc, U.S.A, Apr'23 - Current, The Apple Store application provides a more personal way to shop for the latest Apple products and accessories. Get recommendations based on the Apple products you already own. Find out which accessories are compatible with your devices. Easily upgrade to a new iPhone from your current one. WeChat is a multi-purpose social media, messaging and payment app developed in China. Mini programs are small, lightweight mobile native apps in WeChat, ASA mini program is one amongst., Order provision and End to End validations for all Apple products in ASA & WeChat mini application, Installing daily builds with Xcode and supporting multiple iOS devices validations using simulators, Several API calls validation and analyzing API failures using Charles proxy, senxor and splunk logs, Application validation across worldwide geos and multi languages, Content and image validations against the copy deck, Functional, Regression, Pre prod and prod validation, Test plan preparation, project execution, client communication and release sign-offs Travel & Lifestyle Services, American Express, U.S.A, Feb'16 - Apr'23, The American Express Consumer Travel Technology (Amex CTT UAT) projects deals with Travel and Life Style services (TLS) for Amex esteemed card members, predominantly the Platinum and Centurion card products types. The core services offered are AIR Ticketing, Hotel/Car/Cruise booking, Tour Planning, Event management services. Several applications are being developed to facilitate the card member travel needs - ENCORE, Sabre Red, PA5, Mezi, US Online, CRM(OPUS), PBSS/PBAS, MR Bonusing, Gustave and inventory fetching through several GDS (Global Distribution System) like Sabre, Expedia, Resy etc., Performing User Acceptance Testing for several Amex inbuilt and external Travel & Lifestyle Service applications consuming Sabre, Expedia, Resy GDS inventory offering Air, Hotel, Car, Cruise, Tour bookings and Dining reservations, Validating E2E booking flows, payment, ticketing, exchange, refunds, bonusing, CRM event handling and downstream systems, Sabre GDS cryptic commands to check inventory, verify card member profile information, place orders, Developing and maintaining regression automation scripts using Selenium web driver/ Java programming, Validating card member profile and preferences API responses through postman and Restful services automation, Ask Amex ChatBot validation for Air and Hotel reservations, Cornerstone DB validations for analytics data, XML to JSON file migration validations, Validating Amex internal DB entries of Travel and Lifestyle Records stored in Oracle and Couch DB, Involving into Agile process of PI Planning sessions, daily scrums, Sprint review and retrospective sessions., Test reporting, project metrics, release sign-offs AMEX IDN - Information Delivery Network, American Express, U.S, Mar'11 - Jan'2016, American Express is US based financial, travel and network service provider. It is a major player in cards business in US and other regions of the world. Through its cards facility it also offers financial and protection products. Objective of IDN (Basel Capability Development) project is to develop a reporting framework in the form of data warehouse to utilize for Basel II recommended Risk measurements. Three types of Risks are required to be addressed according to Basel II: Credit Risk, Market Risk, Operational Risk. Various models are developed to assess the Credit Risk of Individual account holders as well as Institutional customers across the world. American Express also built Stress test models which helps to assess the Credit Risk at future forecasting. It calculates PD (Probability of Default), LAD (Loss given at Default) and EAD (Exposure at Default). Major portfolios delivered are USCS (CCSG/OPEN), ICSS, GCP US, GCP INTL etc., Validating the Credit Risk components (Probability of Default, Loss Given at Default & Exposure at Default) against the Basel-II regulations (Business logic) for card members, Validating stress test models with 9 month forecast based on past 2 years transactions and other Business logic, Applying transformation logic while retrieving data from Teradata, Cornerstone DB tables using SQL queries and data validation, SAS Enterprise Guide tool to execute the models, Providing root cause analysis on the production issues and designing QA traceability, Executing projects in Agile models, tracking team delivery, Client communication and release handling. Openreach E2E Testing, British Telecom, UK, Nov'09 - Feb'11, BT Open Reach is responsible for providing the infrastructure to its clients for products such as ISDN2e, ISDN30 and PSTN. All the products come under the exchange line and switch technology. The enhancements or the CR’s are tested using the CSS systems, which are built on mainframes technology, and further undergoes validations in the interfaces Siebel and FLOW before final delivery of the order/product to the end user., E2E Order provisioning and QA validations of PSTN products using Siebel CRM and CSS systems, Preparation of Test Plan, Test Cases and performing Functional Testing, raising and retesting defects, Preparing metrics and attending check point calls to update the daily status on execution., Performing release regression every month. Radio Access Configurator, Nokia Siemens Networks, Finland, Jun'2006 - Oct'2009, NetAct is the product from Nokia for Network Management of 2nd and 3rd Generation Mobile Networks. RAC (Radio Access Configurator) is Nokia’s solution for Network Configuration Management. There are many GUI applications and some Background processes that keep the user informed about the current N/W status in terms of its configurable parameters and its attributes, which helps in load sharing. System Level Tracing is a tool used to manage, collect and view subscriber data. It enables call tracing across entire network and is not restricted by the regional boundaries of NMS. Tracing helps in enhancing network monitoring, verifying the performance of a site and also optimizing the network., Validating BSE, BTS, TRX and other network elements configurations and load sharing features, Porting of code from Unix to Linux environment and deploying in Linux platform, Compiling the code in Linux environment and fixing the issues, Fixing the issues raised in production for ‘System Level Tracing’ application, Writing complex SQL queries in retrieving data from DB tables, Performing Functional and Regression Testing and Performance testing for Event handler application
Timeline
B.Tech Computer Science & Engineering -
JNT University
08.2001 - 05.2005