Jaleel Davidson
East Orange,NJ
Summary
Complex problem-solver with analytical and driven mindset looking for technical positions. Driven IT professional who is able to expeditiously adapt and apply learnings. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable work.
Overview
5
5
years of professional experience
Work History
IT Support Coordinator
PKF O'Connor Davies
10.2023 - Current
- KACE Service Desk software for user support, device management and script creation.
- Intune Management Service for device management.
- Network configuration / user orientation for merging firms / new office integration.
- Laptop Imaging / Configuration & User Account Configuration
- Data Migration for merging firms in reference to accounting software and file structures.
- Virtual environment setup / support - AVD & Netgain
IT Support Intern
PKF O’Connor Davies
04.2023 - 10.2023
- KACE Service Desk software for user support and device management.
- Network configuration / user orientation for merging firms.
- Laptop Configuration / User Account Configuration
IOS Developer
Apolis
06.2022 - 10.2022
- Worked with quality assurance team to confirm app compatibility with analogous solutions on iOS platforms
- Researched and selected APIs for integration into development projects.
- Applied Apple's Swift development language to code native apps for iOS platform.
Olli-Ru Zoom Moderator
Rutgers University
03.2021 - 05.2022
- Moderated sensitive content to promote safe environment for users.
- Remained up-to-date on workflow changes, operational guidelines and community standards to implement correct policies.
IT Help Desk Intern
East Orange City Hall
06.2019 - 09.2019
- Assessed, troubleshot and repaired various machines such as desktops, printers and sorters.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Configured hardware, devices and software to set up work stations for employees.
Education
Bachelor of Arts - Information Technology And Informatics
Rutgers University
New Brunswick, NJ05.2022
Skills
- Software & Hardware Solutions
- Basic Software Scripting
- Network Maintenance
- Active Directory
- Workstation Imaging / Setup & User Account Configuration
- Data Storage & Migration
- Database Development
- Microsoft Office
Timeline
IT Support Coordinator
PKF O'Connor Davies
10.2023 - Current
IT Support Intern
PKF O’Connor Davies
04.2023 - 10.2023
IOS Developer
Apolis
06.2022 - 10.2022
Olli-Ru Zoom Moderator
Rutgers University
03.2021 - 05.2022
IT Help Desk Intern
East Orange City Hall
06.2019 - 09.2019
Bachelor of Arts - Information Technology And Informatics
Rutgers University
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