Jaleen Hemingway
Fayetteville,NC
Summary
Hard working and very willing to learn new skills needed to exceed in any job as well as using the my skills in customer service and interaction to ensure the best for the company.
Overview
4
4
years of professional experience
Work History
Valet
Towne Park Valet
10.2024 - Current
- Developed rapport with repeat customers, remembering names and preferences for personalized service experiences.
- Maintaining a safe environment for guests and their vehicles.
- Maintained cleanliness and order in the parking area, contributing to a positive first impression for guests.
- Increased parking lot capacity by optimizing vehicle placement and maximizing space utilization.
Crew Member
McDonald's
12.2022 - 11.2024
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Hostess
Village Inn Pancake House
03.2022 - 06.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
Crew Member
Jack In The Box
11.2020 - 02.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Associate of Arts - Social Sciences
Howard Community College
12-2024
High School Diploma -
Austin High School
06.2022
Skills
- Operate Cash Register
- Time Management
- Cleaning
- Willingness to Learn
- Telephone Etiquette
- Workplace Efficiency
- Customer service excellence
- Patience and composure
- Friendly and outgoing
- Multitasking proficiency
Timeline
Valet
Towne Park Valet
10.2024 - Current
Crew Member
McDonald's
12.2022 - 11.2024
Hostess
Village Inn Pancake House
03.2022 - 06.2022
Crew Member
Jack In The Box
11.2020 - 02.2021
High School Diploma -
Austin High School
Associate of Arts - Social Sciences
Howard Community College