Jaleesa Duran
Carteret,NJ
Summary
Self-motivated and results oriented professional with 5+ years of experience in customer service, sales, and ophthalmic testing. Proficient and articulate, with the ability to work well with colleagues and peers in a professional manner with utilizing outstanding interpersonal skills.
Experienced healthcare professional with strong background in ophthalmology and patient care. Skilled in diagnostic testing, treatment assistance, and electronic medical records management. Known for team collaboration, adaptability, and achieving results. Dependable and flexible with focus on patient outcomes and clinical efficiency.
Overview
2
2
Languages
1
1
Certification
6
6
years of professional experience
Work History
Ophthalmic Medical Technician
Short Hills Ophthalmology
Short Hills, NJ
04.2026 - Current
- Enhanced diagnostic process for physicians with precise ocular measurements using advanced ophthalmic equipment.
- Performed diagnostic testing on cataract pre-op/post-op patients such as Lenstar, OCTs, Topographies, Pachymetry.
- Performed dry eye treatments on Meibomian gland dysfunction patients. Treatments include Lipiflow, TearCare, Lipiscan, Tear Osmolarity.
- Reduced patient wait times through prompt and efficient pre-examination procedures, ensuring a positive experience.
- Maintained high standards of cleanliness and sterilization in exam rooms, safeguarding against infection and cross-contamination.
- Measured intraocular pressure using Goldman and Tonopen tonometry.
- Collaborated with ophthalmologists to refine clinical workflows, improving patient throughput and satisfaction.
Ophthalmic Medical Technician
Excel Eye Care & Laser Surgery Center / Eye Centers of America
Union, NJ
10.2025 - 04.2026
- Conducted comprehensive eye examinations, ensuring accurate assessments of visual acuity and ocular health.
- Assisted in laser surgery procedures, preparing patients and maintaining sterile environments.
- Educated patients on post-operative care and preventive measures for optimal eye health outcomes.
- Managed patient records using electronic medical record (EMR) systems to enhance data accuracy and accessibility.
- Performed diagnostic testing such as Fluorescein angiography photos, Optos, Topography, OCTs, Visual Fields, IOL Master.
- Assisted Retina specialists with injections.
- Performed applanation, refractions, visual acuity, checking angles, and dilation on all patient exams.
Optometric Technician / Front Desk Representative
Advanced Eye MD
Branchburg
09.2024 - 03.2025
- Assisted office manager in reception area by welcoming patients, company representatives, and doctors, checking out patients after their visit, and answering phone calls to ensure smooth operations.
- Documenting and inputting patient and testing information and test results in the EHR system
- Supplied paperwork, filed charts, and ordered contact lenses to maintain accurate patient records and meet inventory needs.
- Documented and inputted patient information and test results in the EHR system to ensure comprehensive and accurate medical records.
- Supply paperwork, file charts, and order contact lenses
Secretary/MA
Cedarbrook Cardiology
South Plainfield
01.2024 - 10.2025
- Greeted patients upon arrival at the front desk
- Coordinated patient scheduling to optimize appointment flow
- Managed the check-in and check-out process for patient appointments.
- Provided lab slips for blood work testing and monitored lab results in LabCorp Portal for timely follow-up
- Settling patient balances and taking Copay fees for patient visits
- Assist with administrative duties at the front desk / reception area
- Assisted in preparing patients for EKGs and stress tests for EKGs, Stress Tests, etc.
Optometric Technician
Eye Care Center of North Jersey
Scotch Plains, NJ
02.2023 - 11.2023
- Supported the execution of diagnostic tests, including visual field and tonometry assessments, enhancing patient care.
- Conducted comprehensive patient intake and medical history assessments to ensure accurate record-keeping.
- Educated patients on proper contact lens care and usage, fostering adherence to best practices for eye health.
- Assisted in the fitting and adjustment of eyewear, improving customer satisfaction through personalized service.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
- Performed treatment of blepharitis for patients with a Demodex lid scrub and cleanser.
Ophthalmic Technician
Affiliated Eye Surgeons
Morristown
11.2022 - 10.2023
- Operated OCT, visual field, stereo photos, ORA, Nidek ARK to support accurate diagnostics and patient care
- Applied extensive knowledge of eye diseases and ophthalmic medications to educate patients during consultations
- Coordinated ordering of contact lenses through ABB and manufacturers to ensure timely patient access
- Experience with CompuLink (EHR) for patient charting and records
- Assisted Post-Op and YAG patients during follow-up appointments.
- Recorded detailed patient information and doctor's observations during consultations.
Optometric Technician / Front Desk Representative
Contact Lens and Vision Consultants
Woodbridge / Edison
01.2021 - 12.2022
- Extensive experience with NCT, Auto-Refractor, VA, OCT, Retinal Camera, VEP/ERG, Visual Field, B-Scan, A-Scan, Topography, Specular Microscopy, Depth Perception, RightEye, RadpX, etc.
- Take patients for pre-screening tests and additional diagnostic testing that the doctors need
- Welcomed patients and checked them out after their visit while supporting the office manager in the reception area.
- Assist office manager in reception area by welcoming patients/company reps/doctors as they come in, checking out patients after their visit, and answer phone calls
- Documented and inputted patient and testing information in internal system, ensuring accurate records in ODPro and Uprise
- Extensive experience in teaching new contact lens wearers the proper insertion, removal, and care of contact lenses
- Trained new contact lens wearers on proper insertion, removal, and care techniques to promote safe usage and patient satisfaction
- Gained knowledge about various contact lenses, their brands, and associated companies
Education
Licensed Practical Nurse - Practical Nursing
Lincoln Technical Institute
Iselin08.2021
High School Diploma -
Carteret High School
Carteret06.2018
Graphic Design
Piscataway Votech
Piscataway06.2017
Skills
- Ophthalmic testing
- Patient scheduling
- Cloud storage management
- Social media management
- Medical imaging software
- Dry eye assessment
- Refractive correction
- Ophthalmic vocabulary
- Preoperative coordination
- Postoperative support
- Medical history taking
- Ophthalmic terminology
- EHR / EMR
- Customer Service
- Reception
- Microsoft Office (Word, Excel, Powerpoint)
- Adobe
- DropBox
Certification
Graphic Design (Piscataway Votech), Practical Nursing (Lincoln Technical Institute)
LANGUAGES
English
Spanish
Timeline
Ophthalmic Medical Technician
Short Hills Ophthalmology
04.2026 - Current
Ophthalmic Medical Technician
Excel Eye Care & Laser Surgery Center / Eye Centers of America
10.2025 - 04.2026
Optometric Technician / Front Desk Representative
Advanced Eye MD
09.2024 - 03.2025
Secretary/MA
Cedarbrook Cardiology
01.2024 - 10.2025
Optometric Technician
Eye Care Center of North Jersey
02.2023 - 11.2023
Ophthalmic Technician
Affiliated Eye Surgeons
11.2022 - 10.2023
Optometric Technician / Front Desk Representative
Contact Lens and Vision Consultants
01.2021 - 12.2022
Graphic Design
Piscataway Votech
Licensed Practical Nurse - Practical Nursing
Lincoln Technical Institute
High School Diploma -
Carteret High School