Angenique Mills
Shreveport,LA
Summary
Dynamic Ophthalmic Medical Technician with extensive experience at Bryan Vekovius, MD, excelling in visual acuity testing and patient education. Proven ability to enhance patient care through effective communication and meticulous attention to detail. Adept at collaborating with healthcare teams to optimize workflows and improve diagnostic processes in a fast-paced environment.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Ophthalmic Medical Technician
Bryan Vekovius, MD
08.2006 - Current
- Assisted in patient preparation for ophthalmic examinations and procedures.
- Maintained equipment and ensured compliance with safety protocols.
- Supported eye care professionals by conducting preliminary tests and gathering patient history.
- Learned to operate diagnostic equipment, including tonometers and retinal cameras.
- Provided exceptional patient care through effective communication and empathy during consultations.
- Documented patient information accurately in electronic health records systems.
- Collaborated with team members to optimize workflow in fast-paced clinic environment.
- Adapted quickly to new technologies and procedures within ophthalmology practice.
- Enhanced diagnostic process for physicians with precise ocular measurements using advanced ophthalmic equipment.
- Promoted eye health education by providing patients with informative materials on proper eyewear use, hygiene practices, and disease prevention strategies.
- Assisted in successful surgical procedures by providing attentive support to surgeons and maintaining a sterile environment.
- Maintained high standards of cleanliness and sterilization in exam rooms, safeguarding against infection.
- Improved patient care by conducting thorough medical histories and performing accurate visual acuity tests.
- Developed strong rapport with patients from diverse backgrounds by adjusting communication style as needed for maximum understanding and comfort during their appointments.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Measured intraocular pressure using Goldman and Tonopen tonometry process.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Conducted Goldman and Humphrey Visual Field Testing as part of overall vision evaluation.
- Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Instilled anesthetic drops and assisted in laser treatments and minor procedures.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Measured and recorded visual acuity and color vision testing.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Provided patients with detailed instructions for pre- and post-op care under physician supervision to promote healing and optimal recovery strategies.
- Identified issues during preliminary exam and addressed concerns with physician.
- Cleaned or sterilized ophthalmic or surgical instruments.
Cashier
Super One Foods
01.1999 - 01.2009
- Processed customer transactions accurately using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Assisted in inventory management by tracking stock levels and restocking supplies as needed.
- Trained new cashiers on operational procedures and customer service standards.
Sales Associate
Finish Line
01.1998 - 01.1999
- Delivered exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Assisted in inventory management, ensuring optimal stock levels and accurate product displays.
- Collaborated with team members to execute promotional campaigns, driving increased sales and store traffic.
- Trained new associates on sales techniques, fostering a knowledgeable and efficient team environment.
- Resolved customer inquiries and complaints promptly, maintaining positive relationships and satisfaction levels.
Education
No Degree - Nursing
Northwestern State University of Louisiana
Shreveport, LASkills
- Ophthalmic terminology
- Surgical assisting
- Visual field testing
- Visual acuity testing
- Ophthalmic medication administration
- Corneal topography
- Optical coherence tomography
- Fundus photography
- Binocular vision evaluation
- Medical history taking
- Color vision testing
- Ophthalmic instrument maintenance
- Ocular motility assessment
- Low vision assessment
- Ophthalmic imaging techniques
- Pachymetry proficiency
- Intraocular pressure measurement
- Pediatric ophthalmology support
- Chart documentation
- Patient care
- Patient education
- Medical history documentation
- Appointment scheduling
- Ocular measurements
- Patient relations
- Supply restocking
- Diagnostic testing
- Cleaning & sanitation
- Patient information documentation
- Eye anatomy
- Examination room preparation
- Ophthalmology testing
- Medical history obtainment
- Minor surgery assistance
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Active listening
- Decision-making
- Clinical documentation
- Electronic health records
- Patient scheduling
- Telephone triage
Visual acuity assessment
Certification
Certified Ophthalmic Assistant
Timeline
Ophthalmic Medical Technician
Bryan Vekovius, MD
08.2006 - Current
Cashier
Super One Foods
01.1999 - 01.2009
Sales Associate
Finish Line
01.1998 - 01.1999
No Degree - Nursing
Northwestern State University of Louisiana
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