Jaleesa Rosales
Pomona,CA
Summary
Detail-oriented professional skilled in cash handling, customer service, and administrative support. Effectively manages transactions with precision and maintains professionalism in fast-paced environments. Aiming to leverage strong organizational and interpersonal skills as a Bank Teller.
Overview
20
20
years of professional experience
Work History
Office Assistant
- Current
- Managed incoming calls, emails, and customer inquiries, ensuring timely and professional responses
- Scheduled appointments and maintained organized records and files
- Assisted with payroll processing, ensuring accuracy and confidentiality of sensitive financial information
- Performed accurate data entry and document preparation to support efficient office operations
- Scheduled appointments and coordinated meetings for staff and clients.
- Assisted with document preparation and ensured compliance with company standards.
- Handled mail distribution and ensured timely communication within the office.
- Performed data entry tasks into various computer systems accurately and efficiently.
Student Supervisor
La Habra City School District
La Habra, California
09.2023 - 05.2025
- Supervised large groups with strong judgment and responsibility, promoting positive behavior and engagement
- Enforced rules and procedures to ensure a safe and structured environment for students
- Facilitated communication among students, staff, and parents to foster a supportive school community
- Responded to incidents and ensured proper reporting
- Supervised students during school activities and ensured a safe environment.
- Trained new student supervisors on policies and procedures for effective oversight.
- Collaborated with staff to develop engaging activities that fostered student engagement.
Web Order Entry Clerk
Wine & Country Gift Baskets
10.2010 - 12.2015
- Processed customer orders with a high level of accuracy
- Managed high-volume phone interactions, ensuring clear communication and customer engagement
- Addressed customer concerns, achieving resolution and enhancing overall satisfaction
- Assisted team during temporary assignment to maintain workflow
Child Care Provider
06.2007 - 09.2009
- Delivered attentive care while implementing structured daily routines to support child development
- Fostered trust through consistent communication and dependable interactions with children and families
- Oversaw daily responsibilities with meticulous attention to detail and a focus on safety
Cashier / Drive-Thru Associate
McDonald’s
01.2006 - 12.2006
- Delivered prompt, courteous customer service to enhance satisfaction
- Processed cash transactions with precision in high-volume setting
- Balanced registers and ensured accuracy for seamless operations
- Consistently met attendance expectations to support team operations
Education
Diploma -
La Vista High School
06-2007
Skills
- Cash Handling & Transaction Accuracy
- Customer Service & Relationship Building
- Attention to Detail
- Data Entry & Computer Proficiency
- Confidentiality & Professionalism
- Time Management & Multitasking
- Problem Solving
- Payroll processing
- Data entry
- Customer satisfaction
- Team supervision
- Record keeping
- Effective communication
- Attention to detail
- Problem solving
- Time management
- Organizational skills
- Motivational skills
- School policies
References
Available upon request
Timeline
Student Supervisor
La Habra City School District
09.2023 - 05.2025
Web Order Entry Clerk
Wine & Country Gift Baskets
10.2010 - 12.2015
Child Care Provider
06.2007 - 09.2009
Cashier / Drive-Thru Associate
McDonald’s
01.2006 - 12.2006
Office Assistant
- Current
Diploma -
La Vista High School