Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Coursework
Timeline
Generic

Jalen Alami

Pleasanton,CA

Summary

Detail-oriented Business Economics student with a 3.8 GPA and a strong background in retail sales, customer service, and administrative operations. Served as Treasurer of the Machine Learning Club, overseeing budgeting and financial reporting, while contributing to outreach through digital marketing and design. Skilled in communication, teamwork, and problem-solving, with a strong focus on delivering results, and continuous improvement.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Tasting Room Helper

Wente
Livermore, CA
12.2024 - Current
  • Deliver exceptional service to enhance the guest experience and uphold winery hospitality standards.
  • Manage sales transactions, process wine orders, and maintain accurate inventory records.
  • Ensure a clean and organized environment by bussing tables, washing dishes, and restocking wine.
  • Support operations by retrieving wine from storage, assembling orders, and preparing boxes for customer pickup.

Treasurer

Las Positas Community College
Livermore, CA
01.2024 - Current
  • Managed and tracked the club budget of $500 a month using Excel and Google Sheets, ensuring accurate financial reporting and allocation of resources for events and projects.
  • Prepared and presented monthly financial reports to club members and faculty advisors, improving transparency and decision-making.
  • Assisted with club outreach by designing promotional flyers and creating social media posts using Canva, helping to increase event attendance and member engagement.

Sales Advisor

Club Demonstration Services
Pleasanton, CA
11.2024 - 12.2024
  • Engaged customers with interactive product demonstrations to enhance their shopping experience.
  • Prepared and presented samples while ensuring adherence to food safety guidelines.
  • Promoted products by answering customer inquiries and encouraging purchases.
  • Maintained a clean and organized demonstration area.

Retail Sales Associate

Adidas
Livermore, CA
01.2023 - 02.2024
  • Assisted customers with product selection and provided outstanding customer service.
  • Processed sales transactions and maintained accurate inventory records.
  • Organized and restocked merchandise to ensure a clean and visually appealing store.
  • Maintained store displays and upheld brand presentation standards.

Customer Service Representative

The Window Guild
Vacaville, CA
06.2022 - 08.2022
  • Collaborated directly with the CEO to manage and organize customer orders.
  • Created and updated spreadsheets to track orders and streamline operations.
  • Communicated with customers via phone, email, and in person to provide quotes and order details.
  • Developed strong problem-solving and communication skills in a fast-paced environment.

Education

Associate Degree -

Las Positas College
05-2026

High School -

Amador Valley High School
05.2024

Skills

  • Sales
  • Problem Solving
  • Teamwork
  • Creativity
  • Customer Service
  • Communication
  • Accounting
  • Cash Handling

Affiliations

  • AI Machine Learning Club (Treasurer)
  • Phi Beta Lambda Business Club
  • Economics Club
  • Mathematics Club
  • Honors Program Club

Certification

  • Driver’s License
  • Food Handlers Certification
  • Forklift Certification

Coursework

  • Financial Accounting
  • Business Communications
  • Introduction to Business
  • Managerial Accounting
  • Microeconomics
  • Honors Embedded Critical Thinking/Writing

Timeline

Tasting Room Helper

Wente
12.2024 - Current

Sales Advisor

Club Demonstration Services
11.2024 - 12.2024

Treasurer

Las Positas Community College
01.2024 - Current

Retail Sales Associate

Adidas
01.2023 - 02.2024

Customer Service Representative

The Window Guild
06.2022 - 08.2022

Associate Degree -

Las Positas College

High School -

Amador Valley High School

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