Highly-motivated professional with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Pusher
Amazon
Jacksonville, FL
09.2023 - 01.2024
Operated a pusher to push and turn material into the proper position for further processing.
Assisted in loading material onto the pusher, making sure it was secure before pushing it forward.
Ensured that all safety protocols were followed while operating the pusher.
Inspected and maintained pushers on a regular basis to ensure they are in optimal working condition.
Adjusted settings on the pusher according to specific instructions from supervisors.
Cleaned and lubricated parts of the pusher as needed to prevent malfunctions or breakdowns.
Monitored and documented production numbers during each shift to ensure targets were met.
Responded quickly to any alarms or indications of malfunctioning equipment, troubleshooting problems as needed.
Created tagging systems and associated tags to categorize products, services, and content.
Organized large volumes of data into logical groupings for easier analysis.
Developed strategies to accurately tag data sets with relevant keywords.
Maintained up-to-date knowledge of the latest tagging techniques and best practices.
Researched potential new tags and updated existing tags on a regular basis.
Team Member
Whataburger
Jacksonville, FL
06.2023 - 09.2023
Coordinated team activities and delegated tasks to ensure efficient completion of projects.
Developed strategies for problem solving and conflict resolution among team members.
Created training materials and conducted group trainings on new processes or procedures.
Assisted in the preparation of food items according to recipes and instructions.
Cleaned kitchen areas, equipment and utensils.
Stocked supplies such as food, dishes, utensils, and cleaning materials.
Served meals to customers in a friendly and courteous manner.
Delivered food orders promptly and accurately to guests tables.
Greeted customers upon arrival in the dining area.
Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Adhered to safety procedures when handling sharp objects or hazardous materials.
Responded promptly to customer inquiries regarding menu items or special requests.
Followed established cash handling procedures when collecting payment from customers.
Performed opening duties such as setting up workstations with necessary supplies.
Delivery Driver
Amazon
Jacksonville, FL
06.2022 - 10.2022
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Delivered rush merchandise on tight schedules to meet customer targets.
Handled merchandise in accordance with product handling standards.
Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Notified customers of delays to decrease calls to support.
Inspected vehicle and maintained gas, oil and water levels.
Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
Checked shipping papers to determine nature of load and presence of hazardous materials.
Transported and safely delivered items to prevent damage or loss.
Navigated routes with relevant map programs and GPS systems.
Sandwich Maker
Wendys Restaurant
Jacksonville, FL
04.2022 - 05.2022
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Kept customer and food preparation areas clean and well-organized.
Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
Stored food properly to prevent spoilage, cross-contamination and illnesses.
Delivered superior customer service focused on quality and meeting customer needs.
Verified orders and bagged items for easy transport.
Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
Janitorial Cleaner
Sizemore & Sizemore, Inc
Jacksonville, FL
10.2021 - 04.2022
Checked and stocked inventory throughout facility to meet expected demands.
Kept building interiors appealing with routine deep cleaning of high-traffic areas.
Operated industrial cleaning equipment to quickly complete custodial tasks.
Waxed, treated and polished flooring and high-traffic surfaces to support longevity.
Oversaw and facilitated general and preventive maintenance schedule across facility.
Reported or resolved observed hazards observed and followed up to verify resolution.
Gathered and emptied trash cans and disposed of bags.
Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
Sanitized and deep cleaned bathroom floors and surfaces.
Team lead
F&T warehouse
Jacksonville, FL
03.2019 - 10.2021
Over workers cleaning shorts pants and shirts uniforms for school
CSR/Cashier
Rainbow Shops
Jacksonville, FL
05.2021 - 08.2021
Pulling orders hanging clothes asst
With customers
Janitorial Cleaner
Sizemore & Sizemore, Inc
Jacksonville, FL
04.2020 - 05.2021
Clean restrooms sweep floor pull trash go over co workers cleaning duties repeat 4 times a day
Stocked, sanitized, cleaned and inspected restrooms.
Disposed of waste and gathered individual trash bags to place in receptacles.
Read and followed company, customer and safety rules, policies and procedures.
Notified superiors of damaged fixtures, dispensers and furniture or building issues.
CASHIER
Wendy's
Jacksonville, FL
04.2016 - 10.2016
Communicated with customers regarding orders, comments and complaints
Took orders and cashed out customers
Stocked cups, napkins, and clean the outside area
CASHIER
Burger King
Jacksonville, FL
02.2015 - 10.2015
Communicated with customers regarding orders, comments and complaints
Took orders and cashed out customers
Stocked cups, napkins, and clean the outside area
SHIFT MANAGER
PREP
Jacksonville, FL
04.2015 - 09.2015
Trained new employees on proper food handling and safety procedures
Prepped orders and managed inventory
Checked in receiving trucks
Answered customer issues quickly to ensure total customer satisfaction
GENERAL MANAGER
Chicken Koop Cafe
Jacksonville, FL
06.2013 - 03.2015
Prepared employee schedules
Prepared and cooked orders when short staffed
Completed monthly financial reports
Payroll and administrative duties as assigned
Education
High School Diploma -
Ed White High School
Jacksonville, FL
05.2006
Skills
Ten years of experience in customer service
Experienced in sales, management, cashiering, food handling
Excellent servicing skills
Meticulous
Thorough
Detailed oriented
Quick learner
Possess excellent verbal and written communication skills
Active listener with the ability to handle multiple tasks and other responsibilities