Jalen Brunson
Liberty Township,Ohio
Summary
IT Specialist
Overview
4
4
years of professional experience
1
1
Certification
Work History
Latchkey Admin/Summer Camp Activity Director
YMCA
West Chester, OH
02.2021 - Current
- Developed and led engaging coding workshops, enhancing campers' tech skills, and fostering a love for programming
- Coordinated engaging activities, fostering a fun environment for children, ensuring their safety and well being
Service Desk Administrator
UC Health
Cincinnati, OH
01.2024 - 05.2024
- Delivered basic support and troubleshooting such as password resets, printer configurations and break/fix instructions.
IT Intern
Kennedy Heights Church of Christ
Cincinnati, OH
01.2023 - 12.2023
- Delivered technical support, resolved network issues, and updated website content.
Education
Bachelors - Information Technology
University of Miami
Oxford, OH05-2025
Skills
- Agile
- Java
- Python
- Linux
- HTML
- SQL
- Microsoft Office and Excel
Certification
- IT Security Foundations: Core Concepts, LinkedIn Learning, 04/01/21
- Learning Relational Databases, LinkedIn Learning, 04/01/21
- CompTIA A+: Command-Line Interface and Scripting Languages, LinkedIn Learning, 03/01/21
- CompTIA A+: Physical Networking, LinkedIn Learning, 02/01/21
- CompTIA A+: Internet and the Cloud, LinkedIn Learning, 02/01/21
- Excel Essential Training (Office 365/Microsoft 365), LinkedIn Learning, 02/01/21
Technical Projects
ChatGPT-Based Chatbot for Homeless Assistance: Studied abroad in Manchester with a group to develop a cost-effective chatbot on an Android tablet to assist homeless individuals. Integrated speech recognition, a custom-trained GPT model, and text-to-speech for seamless interaction. Designed with accessibility in mind, the solution operates continuously and is adaptable for future multilingual support. Demonstrated expertise in Agile methodologies, user-centered design, and hardware-software integration.
Github link: https://github.com/bzazycki/ManChatBot
Showcase Link: https://youtu.be/9oG4jpS2Buc
Timeline
Service Desk Administrator
UC Health
01.2024 - 05.2024
IT Intern
Kennedy Heights Church of Christ
01.2023 - 12.2023
Latchkey Admin/Summer Camp Activity Director
YMCA
02.2021 - Current
Bachelors - Information Technology
University of Miami
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