Summary
Overview
Work History
Education
Skills
Certification
Assessments
Additionalinformation - Summary
Personal Information
Timeline
Generic

Jalen Caldwell

Charlotte,NC

Summary

Experienced in customer service and relationship-building, I excel at creating positive connections. I am motivated by generating fresh ideas and enhancing existing processes. I have valuable experience in both administrative and production roles, showcasing my adaptability and versatility. With a goal-oriented mindset, I am driven to achieve success in my career. I am also open to relocation opportunities that provide stability and competitive compensation.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Warehouse Coordinator

Refloor
01.2024 - Current
  • Compiled, records and prepared reports on various warehouse activities, coordinated ordering merchandise and assists in the overall management of the warehouse operations including developing policy, procedures, and plans
  • Handles installers making sure their in uniform and have all the materials needed for scheduled job
  • Management of staff calendar and scheduling jobs for installer
  • Inventory Management: Oversee and manage inventory levels to ensure accurate stock counts and timely replenishment of supplies
  • Shipping and Receiving: Coordinate the receipt, storage, and distribution of goods, ensuring all shipments are processed efficiently and accurately
  • Team Leadership: Supervise and train warehouse staff, fostering a collaborative and productive work environment
  • Safety Compliance: Implement and enforce safety protocols to maintain a safe working environment and ensure compliance with all health and safety regulations
  • Order Fulfillment: Manage order processing and fulfillment, ensuring orders are picked, packed, and shipped accurately and on time
  • Logistics Coordination: Collaborate with logistics and transportation teams to streamline operations and improve delivery times
  • Data Management: Maintain accurate records of inventory, shipments, and warehouse activities using warehouse management systems (WMS)

Team Trainer/co owner

not by sight llc
03.2023 - Current
  • Gain knowledge about charity's like wounded warriors and youth for you etc and go out into the feild and share information with the community about these non profits and get long term support through donations also train and support new members this is a personal venture that i do on my spare time

Operations Manager

USPS Warehouse Distribution Center
02.2020 - 09.2022
  • Managing incoming and outgoing mail, assisting mechanized dumpers by removing possible letters left behind and keeping working spaces clean
  • We sort and cancel the mail, prepare the batch for distribution and make occasional deliveries
  • We sometimes rewrap damaged parcels
  • Maintained and developed records for billing, inventory, mailing, and parcel shipping
  • Ordered materials and supplies needed for the mail center
  • Developed and maintained relationships with vendors, departmental customers, and other related individuals
  • Oversaw and maintained mail center budget

Culinary Professional/ culinary manager

Olive Garden
03.2015 - 03.2020
  • Open and set up line by preparing products for the day
  • Follow food and safety regulations
  • Manage line during peak hours while making sure food goes out on time and correctly
  • Report to Gm about food waste and also keeping track of stock that we may be low on
  • Interview and train new hires

Education

College Degree - Business Administration

UNC Charlotte
Charlotte, NC
12.2018

Skills

  • Presentation Skills
  • Computer Networking
  • Field Service
  • Recruiting
  • Serving Experience
  • Technical Support
  • Warehouse Distribution Experience
  • Load & Unload
  • Shipping & Receiving
  • Delivery Driver Experience
  • Bartending
  • Order Picking
  • Service Technician Experience
  • Manufacturing
  • Pallet Jack
  • Forklift
  • Hospitality
  • Management
  • Trainer
  • Sales
  • Negotiation
  • Customer Service
  • Cash Handling
  • Microsoft Excel
  • Computer Skills
  • Communication Skills
  • Purchasing
  • Microsoft Office
  • Order Fulfillment
  • Warehouse Management

Certification

  • Driver's License
  • Forklift Certification

Assessments

  • Food service: Customer situations, Proficient, 06/01/24
  • Attention to detail, Proficient, 12/01/23
  • Customer focus & orientation, Proficient, 03/01/22
  • Social media, Proficient, 11/01/23
  • Sales skills, Proficient, 02/01/23
  • Retail customer service, Proficient, 02/01/23
  • Management & leadership skills: Impact & influence, Proficient, 01/01/23
  • Work style: Reliability, Completed, 09/01/21
  • Work motivation, Proficient, 02/01/23
  • Management & leadership skills: Planning & execution, Proficient, 04/01/23
  • Supervisory skills: Motivating & assessing employees, Proficient, 12/01/23
  • Warehouse safety, Proficient, 01/01/23
  • Customer service, Proficient, 09/01/21
  • Business math, Proficient, 06/01/24
  • Warehouse shift leader, Proficient, 06/01/24
  • Forklift safety, Proficient, 01/01/23
  • Delivery driver, Proficient, 05/01/23
  • Cooking skills: Basic food preparation, Completed, 12/01/23

Additionalinformation - Summary

Most of my experience comes from working directly with people and creating great relationships with them. I enjoy coming up with new ideas on how to make something better, whatever that may be. I have experience in both fields of work, whether that be administrative or production. I like to be considered very versatile and flexible, and I'm very goal-oriented. I'm also willing to relocate depending on career stability and pay.

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Warehouse Coordinator

Refloor
01.2024 - Current

Team Trainer/co owner

not by sight llc
03.2023 - Current

Operations Manager

USPS Warehouse Distribution Center
02.2020 - 09.2022

Culinary Professional/ culinary manager

Olive Garden
03.2015 - 03.2020

College Degree - Business Administration

UNC Charlotte
Jalen Caldwell