Skilled HVAC Installer/Tech and adept Sales Associate, I have a proven track record with Mountain Air Cooling & Heating, enhancing system efficiency and client satisfaction. Leveraging technical troubleshooting and exceptional client communication, I've significantly improved air quality and fostered strong customer relationships, contributing to repeat business and energy consumption reduction.
Hi, I’m
Jalen Cloud
Keota,OK
Summary
Overview
6
years of professional experience
Work History
Mountain Air Cooling & Heating
HVAC Installer/Tech
03.2024 - Current
Job overview
- Installed HVAC systems in residential and commercial buildings to ensure efficient climate control.
- Conducted routine maintenance on HVAC equipment to prevent breakdowns and extend lifespan.
- Improved system performance by troubleshooting and repairing faulty HVAC components.
- Inspected HVAC systems for safety and compliance, ensuring adherence to industry standards.
- Reduced energy consumption by optimizing system settings and recommending energy-efficient upgrades.
BlueSprig
RBT
02.2023 - 03.2024
Job overview
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
- Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
- Supported families in understanding and applying behavioral strategies within the home environment.
- Adapted instructional methods according to each client''s learning style, maximizing progress towards goals.
- Implemented skill acquisition programs tailored to each client''s unique needs and abilities.
Walmart
Sales Associate
04.2020 - 08.2022
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Jake's Fireworks Inc.
Salesperson
06.2019 - 07.2021
Job overview
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
Connors State CollegeWarner, OK
No Degree from Psychology
University Overview
- Extracurricular Activities: Men's Basketball Team
Stigler High SchoolStigler, OK
High School Diploma
05-2020
University Overview
- Honor Roll 2016-2017, 2017-2018, 2018-2019, 2019-2020
- 3.7 GPA
- Ranked in Top 20% of class
- Extracurricular Activities: Men's Basketball Team, Men's Track Team
- Elected Captain of Basketball Team and Track Team
- Elected to Class President for Class of 2020 in 2019
- Speech Club, Drama Club Member
Skills
- HVAC System Installation
- Technical Troubleshooting
- Air Quality Analysis
- Ductwork Assembly
- Equipment calibration
- Customer consultation
- Problem solving
- Tool operation
- Client communication
- Worksite safety
- Field service
Timeline
HVAC Installer/Tech
Mountain Air Cooling & Heating
03.2024 - Current
RBT
BlueSprig
02.2023 - 03.2024
Sales Associate
Walmart
04.2020 - 08.2022
Salesperson
Jake's Fireworks Inc.
06.2019 - 07.2021
Connors State College
No Degree from Psychology
Stigler High School
High School Diploma
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