Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jalen Diskey

Kokomo,IN

Summary

Field Service Technician with a proven track record at American Water, excelling in installation and maintenance. Skilled in troubleshooting and repair, I effectively lead coworkers and contractors while ensuring safety and efficiency. My detail-oriented approach and strong problem-solving abilities have consistently enhanced operational performance and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Field Service Technician

American Water
02.2022 - Current
  • Fabricate and fit pipe for pressure relief valves, meters, and isolating valves
  • Install couplings and clamps ranging from 5/8 to 24 inches
  • Install and replace meters and explained operation and routine maintenance protocols to customers.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Witness high pressure taps to insure done correctly and safely
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Followed safety procedures to avoid injuries in field.
  • Oversee contractors making sure the job is done safe and correct
  • Maintain hydrants such as rebuilding and replacing
  • Visually inspect pump systems and backflow preventers
  • Maintain vaults and change meter ranging from 5/8 to 16 inches
  • Maintain and inspect valves 5/8 to 24 inches
  • Communication with customers and contractors
  • Problem solving with main shut downs and repairs

Order Filler

Walmart Distribution
11.2021 - 01.2022
  • Checked inventory and selected products from specific locations based upon availability.
  • Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
  • Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
  • Contributed to a safe working environment by adhering to strict safety protocols during all tasks.

Lead Laborer/ Labor

Miller Pipeline
06.2019 - 05.2021
  • Maintained Mechanical and Hydraulic plastic fusion certifications. Yearly recertification
  • Pressure tested and qualified high pressure gas lines 8"- 5/8"
  • Daily inspection of service equipment and vehicles
  • Daily huddle, risk assessment and safety bulletins
  • Maintain work site and safety zones
  • Maintain inventory
  • Maintained safety equipment, PPE, cones, flashers, signs and O2 monitors
  • Fire watch
  • Spotter for below grade excavation
  • Locate and verify utilities

Crew Chief/Tire Technician

Discount Tire
09.2018 - 06.2019
  • Direct and assist team of 4 employees
  • Daily inspection of equipment and PPE
  • Communication with the front desk on tire condition and needs for the customer
  • Training and tracking of tire fatigue, pressure, tread depths and sidewall inspections
  • Maintained inventory with daily stock assessments
  • Performed basic machine calibration

Hardlines Merchandiser

Kmart
01.2018 - 09.2018
  • Worked customer relations, cashier, assisted in located products and answering questions
  • Updated pricing and displays
  • Removed damaged and discontinued items
  • Unloaded inventory from truck
  • Cleaned and inspected store after closing

Education

High School Diploma -

Northwestern High School
Kokomo, IN
06.2019

Skills

  • Task assessment and organization
  • Leadership and training skills
  • Positive and persistent attitude
  • Problem-solving
  • Troubleshooting and repair
  • Field repairs
  • Teamwork and coordination
  • Training and mentoring
  • Detail oriented and punctual
  • Installation and maintenance

Accomplishments

  • Graduated Southeastern Lineman Training Center
  • Class A CDL with manual restriction
  • Electrical Lineworker program certificate
  • Climbing Certification
  • OSHA 10-hour Construction Safety and Health- Electrical Transmission and Distribution
  • OSHA 10-hour Construction Safety and Health (Miller Pipeline)
  • CPR, AED, and First Aid certified
  • Certified Flagger
  • Qualified in Digger Derrick
  • Entry Level Driving Course at SLTC

Timeline

Field Service Technician

American Water
02.2022 - Current

Order Filler

Walmart Distribution
11.2021 - 01.2022

Lead Laborer/ Labor

Miller Pipeline
06.2019 - 05.2021

Crew Chief/Tire Technician

Discount Tire
09.2018 - 06.2019

Hardlines Merchandiser

Kmart
01.2018 - 09.2018

High School Diploma -

Northwestern High School

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