Jalen Hardeway
Beaumont,Tx
Summary
Dynamic Correctional Lieutenant with extensive experience at the Texas Department of Criminal Justice, excelling in inmate supervision and crisis intervention. Proven track record in reducing misconduct through effective conflict resolution and strong relationships. Skilled in incident investigation and employee coaching, demonstrating integrity and a commitment to safety in high-pressure environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Retail sales professional with significant experience in driving team performance and elevating customer service standards. Known for collaborative approach and adaptability to changing retail environments. Skilled in inventory management and conflict resolution.
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
12
12
years of professional experience
Work History
Correctional Lieutenant
Texas Department Of Criminal Justice
02.2023 - Current
- Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
- Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
- Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
- Reduced instances of misconduct by establishing positive relationships with inmates and addressing grievances in a timely manner.
- Conducted thorough investigations into incidents, ensuring proper documentation and follow-up actions were taken.
- Coordinated emergency response efforts during critical incidents, ensuring effective communication among team members and adherence to protocol.
- Maintained safety within the correctional facility through consistent monitoring and enforcement of rules and regulations.
- Managed daily operations within assigned unit, ensuring adequate staffing levels were maintained and resources were allocated effectively.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Enhanced staff performance by providing ongoing training, guidance, and support to correctional officers under my supervision.
- Improved inmate behavior by implementing structured routines and clear expectations.
- Maintained accurate records related to inmate conduct, staff performance, or facility operations, ensuring all documentation was up-to-date and readily accessible when needed.
- Supervised [45] employees and performance of tasks and managed 1500 offenders.
Correctional Officer Sergeant
Texas Department Of Criminal Justice
11.2019 - 07.2021
- Supervised daily operations within the facility, ensuring compliance with security protocols and safety regulations.
- Trained new correctional staff on policies, procedures, and best practices for maintaining order and safety.
- Monitored inmate behavior to identify potential conflicts and de-escalate situations before they escalated.
- Conducted regular drills and training sessions to reinforce emergency response procedures among staff and inmates.
- Documented incidents and prepared reports to assist in investigations and enhance facility security measures.
- Participated in community outreach programs to promote public awareness and support for correctional initiatives.
- Completed daily work report sheets and delegated tasks to employees.
- Handled inmate counts and searches for missing inmates.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Supervised 45 employees and performance of tasks and managed 1500 offenders.
Correctional Officer
Texas Department Of Criminal Justice
10.2017 - 10.2019
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
Sales Associate Manager
Walmart
09.2013 - 06.2014
- Developed targeted sales strategies to enhance customer engagement and drive revenue growth.
- Trained new sales associates on product knowledge and customer service techniques.
- Monitored inventory levels, ensuring optimal stock availability and reducing excess.
- Facilitated cross-department collaboration to align sales efforts with marketing initiatives.
- Managed daily operations to maintain a high standard of store presentation.
- Led team meetings to communicate sales goals and motivate associates toward achievement.
- Implemented effective merchandising strategies to improve product visibility and sales.
- Analyzed sales performance metrics to identify trends and inform decision-making.
Education
High School Diploma -
Silsbee High School
Silsbee, TX06.2014
Skills
- Inmate supervision
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Meeting management
- Heavy lifting
- Strong leader
- Standard operating procedures
- Lockout and tagout procedures
Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkInternshipLocation Preference
On-SiteRemoteHybridTimeline
Correctional Lieutenant
Texas Department Of Criminal Justice
02.2023 - Current
Correctional Officer Sergeant
Texas Department Of Criminal Justice
11.2019 - 07.2021
Correctional Officer
Texas Department Of Criminal Justice
10.2017 - 10.2019
Sales Associate Manager
Walmart
09.2013 - 06.2014
High School Diploma -
Silsbee High School