Jalen Harris
Lake Dallas
Summary
Dynamic, results-oriented professional with extensive leadership experience in high-stakes environments, adept at driving strategic planning, operational optimization, and organizational growth. Recognized for fostering team collaboration and consistently delivering exceptional results amidst changing conditions. Key strengths include a strategic vision paired with effective communication skills, contributing to a cohesive and motivated team atmosphere. Committed to leveraging expertise to enhance organizational performance.
Overview
8
8
years of professional experience
Work History
Commercial Relationship Specialst
Regions Bank
Dallas, TX
06.2023 - Current
- Cultivated strong client relationships to enhance customer satisfaction and retention.
- Analyzed client feedback to identify service improvements and address concerns proactively.
- Developed tailored solutions based on individual client needs, enhancing overall engagement.
- Coordinated cross-functional teams to deliver comprehensive support for client projects.
- Collaborated with leadership to design and execute exclusive events for high-value clients.
Social Media Manager
Hattie Hill Enterprises, Inc./TD Jakes Foundations
Dallas, TX
07.2019 - 02.2023
- Directed platform operations to enhance brand presence across Twitter, Instagram, LinkedIn, and Facebook.
- Facilitated effective internal communications to support team collaboration and information sharing.
- Analyzed social media platform metrics to enhance engagement and achieve a 30% increase in user interaction.
- Increased impressions to 58000, achieving a 160% growth. Boosted engagements to 13000, resulting in a 36% rise.
Social Media Manager
WrightOneTraining
Flower Mound, TX
05.2019 - 08.2019
- Leveraged social media channels to promote brand awareness and facilitate training initiatives.
- Maintained detailed logs and records to ensure accurate tracking of operations.
- Cultivated strong relationships with clients, sellers, and industry professionals to enhance collaboration during transactions.
Sales Associate | Footwear
Academy Sports + Outdoors
Lewisville, TX
11.2017 - 04.2018
- Streamlined work organization and prioritization to ensure timely and efficient completion of assignments.
- Collaborated with superiors and colleagues to drive goal achievement.
- Created strategic merchandising displays aimed at maximizing product exposure and boosting sales.
Education
Bachelor of Business Administration - Management, Finance
Evangel University
Springfield, Missouri05.2022
Skills
- Gallup strengths, strategic, adaptability, realtor, belief, analytical
- Social media analytics, Mac OS proficient
- Proficient in Microsoft 365
- Digital content development
- Effective communication
- Operations management
- Customer-oriented
Accomplishments
Worked closely with a relationship manager to achieve the most new clients in the Dallas region.
Timeline
Commercial Relationship Specialst
Regions Bank
06.2023 - Current
Social Media Manager
Hattie Hill Enterprises, Inc./TD Jakes Foundations
07.2019 - 02.2023
Social Media Manager
WrightOneTraining
05.2019 - 08.2019
Sales Associate | Footwear
Academy Sports + Outdoors
11.2017 - 04.2018
Bachelor of Business Administration - Management, Finance
Evangel University