Jalen Hart
Austin,TX
Summary
Learning and development professional with a proven track record in creating impactful training programs that boost organizational effectiveness. Known for fostering collaborative environment and delivering results in dynamic settings. Proficient in needs assessment, curriculum development, and facilitation, with reputation for reliability and adaptability.
Overview
1
1
Language
8
8
years of professional experience
Work History
Learning and Development Specialist
DaBella
Austin, TX
04.2026 - Current
- Conducted needs assessments to identify gaps in employee performance and training requirements.
- Collaborated with subject matter experts to develop engaging learning materials and resources.
- Facilitated workshops and training sessions, promoting active participation and knowledge sharing among employees.
- Designed and implemented training programs to enhance employee skills and knowledge retention.
- Monitored training effectiveness through feedback surveys, ensuring continuous improvement of learning initiatives.
- Analyzed learning data and trends, informing strategic decisions on curriculum development and resource allocation.
Director of Program Development
YMCA of Greater Houston
Houston, TX
09.2024 - 04.2026
- Collaborated with executive leadership and departments to plan initiatives enhancing revenue sustainability and community impact.
- Led relationship management for school districts, vendors, and community organizations, aligning priorities with organizational mission.
- Managed and coached over 100 staff members, fostering accountability and facilitating professional development across multiple sites.
- Oversaw compliance, reporting, and data tracking to facilitate informed decision-making and drive continuous improvement.
- Mobilized volunteers and community leaders for mission-aligned initiatives, driving engagement in large-scale programming.
Director of Training and Development
YMCA of South Hampton Roads
Hampton Roads, VA
09.2023 - 09.2024
- Developed training strategies with senior leaders and external stakeholders to support organizational priorities.
- Managed cross-functional projects across departments to achieve timelines and meet performance metrics.
- Collaborated with department heads to identify training needs and align programs with organizational goals.
- Guided teams through growth and transition phases, maintaining high morale and ensuring compliance and service quality.
Area Manager
Baum’s Service Center & Southern Auto Sales
Norfolk, VA
02.2020 - 09.2023
- Managed frontline teams and site leaders, driving accountability and improving revenue performance.
- Cultivated relationships with business partners and community stakeholders, fostering collaboration and support.
- Utilized performance data to inform strategic decisions and optimize resource distribution.
Youth Development Director
YMCA of Metropolitan Los Angeles
Los Angeles, CA
08.2018 - 01.2020
- Delivered mission-aligned programs at scale through collaboration with leadership, partners, and volunteers.
- Managed compliance, staffing, and community engagement to ensure program integrity within a highly regulated environment.
- Developed strategic partnerships through targeted outreach initiatives that enhanced program reach and community involvement.
Education
Bachelors of Science - Psychology
University of Houston
Houston, TXAdvanced Diploma -
Oscar F. Smith High School
Chesapeake, VASkills
- Instructional Design
- Learning Program Development
- Digital Learning
- Workshop Facilitation
- Employee Onboarding
- Data-driven decision making
- Strategic planning
- Cross-functional collaboration
- Stakeholder Engagement
- Community Engagement
- Employee Engagement
- Talent Development
- Leadership Coaching
- Team leadership
- Professional Development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Additional Strengths
- Executive-level communication and presentation skills
- Proven ability to influence without authority
- Strong planning, organization, and project management
- Comfortable navigating ambiguity and high-pressure environments
- Deep commitment to equity, inclusion, and community impact
Languages
English
Native or Bilingual
Timeline
Learning and Development Specialist
DaBella
04.2026 - Current
Director of Program Development
YMCA of Greater Houston
09.2024 - 04.2026
Director of Training and Development
YMCA of South Hampton Roads
09.2023 - 09.2024
Area Manager
Baum’s Service Center & Southern Auto Sales
02.2020 - 09.2023
Youth Development Director
YMCA of Metropolitan Los Angeles
08.2018 - 01.2020
Advanced Diploma -
Oscar F. Smith High School
Bachelors of Science - Psychology
University of Houston