Summary
Overview
Work History
Education
Skills
Additional Information
Job Related Training
Timeline
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Jalen Henry

Phoenix,AZ

Summary

Highly organized and dependable candidate skilled in efficiently managing multiple priorities with a positive attitude. Demonstrated ability to take on additional responsibilities to achieve team goals. Possessing a strong work ethic and commitment to excellence, dedicated to contributing to the success of any organization.

Overview

7
7
years of professional experience

Work History

Fullfillment Specialist

Target
09.2023 - Current
  • As a Fulfillment Associate at Target, responsible for accurately picking and packing customer online orders from store inventory, ensuring timely and precise fulfillment
  • Key duties included sorting and labeling items for delivery or in store pickup, maintaining attention to detail to prevent errors
  • Efficient time management and collaboration with team members contributed to meeting daily and monthly fulfillment goals
  • Provided exceptional customer service to internal and external customers.

Footwear Associate

Dicks Sporting Good
10.2022 - 05.2023
  • As a Footwear Associate at Dick's Sporting Goods, responsible for assisting customers in selecting the right footwear by providing knowledgeable product recommendations and ensuring a positive shopping experience
  • Duties included maintaining an organized and well stocked footwear department, restocking inventory, and ensuring product displays were visually appealing and up to company standards
  • Collaboration with team members ensured a smooth workflow and timely customer service
  • Used proper sizing and fit guidelines to provide best experience for customers.

Crew Team Member

Auntie Anne's Pretzels
05.2020 - 02.2021
  • As a Team Member at Auntie Anne's Pretzel, responsible for providing excellent customer service by assisting with the preparation and serving of freshly baked pretzels
  • Key duties included accurately taking customer orders, operating the cash register, and handling transactions
  • Ensured food safety and cleanliness by adhering to company standards and health regulations, maintaining a clean and organized workstation
  • Assisted with inventory management by restocking ingredients and supplies, tracking stock levels, and ensuring product availability

Lifeguard

Wet'nWild
09.2018 - 11.2018
  • As a Lifeguard at Wet 'n' Wild, responsible for ensuring the safety of guests by monitoring pool and water slide areas, enforcing park rules, and responding quickly to emergencies
  • Conducted routine water and pool area inspections to identify potential hazards and reported any issues to management
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided valuable swim instruction to patrons of various ages to build confidence, strength, and skills in positive learning environment.

Education

Bachelor's Degree - Aeronautical Management Technology (Air Transportation Management)

Arizona State University
Gilbert, AZ
05.2025

High School Diploma -

James Campbell High School
Ewa Beach, HI
05.2021

Skills

  • Microsoft Office Suite
  • Aviation related software
  • Interpersonal skills
  • Communication skills
  • Customer service
  • Team collaboration
  • Risk management
  • Aviation safety
  • Adaptability
  • Willingness to learn
  • Continuous growth

Additional Information

Computer Software Proficiency

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for data entry, reporting, and professional presentations.
  • Comfortable learning and using new digital tools and platforms to support organizational efficiency.

Communication & Collaboration

  • Strong communication skills developed through customer service roles and academic teamwork.
  • Proven ability to work effectively in team environments to meet goals and deadlines.

Adaptability & Continuous Learning

  • Fast learner with a demonstrated ability to adapt to new technologies, environments, and procedures.
  • Committed to ongoing professional growth within the aviation and transportation industry.

Job Related Training

  • AMT 182 – Private Pilot Ground School (Fall 2021)
  • AMT 220 – Aviation Meteorology (Fall 2021)
  • AMT 201 – Air Traffic Control (Spring 2022)
  • AMT 308 – Air Transportation (Fall 2023)
  • AMT 408 – National Aviation Policy (Fall 2023)
  • AMT 280 – Aero Structures, Materials & Systems (Spring 2024)
  • AMT 287 – Aircraft Powerplant (Spring 2024)
  • AMT 410 – Aviation Safety & Human Factors (Fall 2024)
  • AMT 396 – Aviation Professional (Fall 2024)
  • AMT 484 – Internship (Fall 2024)
  • OMT 343 – Occupational Safety and Ergonomics (Spring 2024)

Timeline

Fullfillment Specialist

Target
09.2023 - Current

Footwear Associate

Dicks Sporting Good
10.2022 - 05.2023

Crew Team Member

Auntie Anne's Pretzels
05.2020 - 02.2021

Lifeguard

Wet'nWild
09.2018 - 11.2018

Bachelor's Degree - Aeronautical Management Technology (Air Transportation Management)

Arizona State University

High School Diploma -

James Campbell High School

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