JALEN HINKSON
Charlotte,NC
Summary
Experienced with developing and executing recreational activities that meet community needs. Utilizes team coordination and creative program planning to enhance participant experience. Track record of building strong community relationships and ensuring high levels of participant satisfaction.
Overview
9
9
years of professional experience
Work History
Recreation Specialist
Mecklenburg County Parks & Recreation
05.2019 - Current
- Oversee daily operations of a recreation center, ensuring smooth delivery of programs and services
- Plan, implement, and evaluate recreation programs, including summer camps, day camps, and special events
- Develop and manage facility budgets, meeting defined personal revenue goal
- Establish and maintain partnerships with local organizations, neighborhood groups, and vendors to enhance programming
- Monitor facility usage and maintain accurate statistical reports on attendance, revenue, and program outcomes
- Ensure compliance with safety standards through monthly inspections and staff training
- Handled customer inquiries, complaints, and feedback, resolving issues promptly and professionally
- Led marketing efforts to promote facility rental opportunities and recreational programs
- Trained and supervised a team of part-time and seasonal employees, fostering a collaborative work environment
- Managed a personal revenue goal of $32,000
Recreation Assistant
Mecklenburg County Parks & Recreation
06.2017 - 05.2019
- Responded to public inquiries to provide information about programs and facilities
- Performed light custodial duties to provide clean and inviting facilities
- Performed clerical, accounting and bookkeeping duties to process participation fees and reconcile cash receipts daily
- Distributed publicity for programs to market programs
- Knowledgeable of front desk operations
Education
BACHELOR OF SCIENCE - Health Systems Management
University of North Carolina
Charlotte08-2020
Skills
- Safety awareness
- Guest relations
- Staff management
- Group and individual instruction
- Activity planning
- Health and wellness
- First aid and CPR
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving abilities
- Reliability
Accomplishments
- MeckEmerge Jul 2023 - Nov 2023
- Leadership Academy Sept 2025 - Current
Timeline
Recreation Specialist
Mecklenburg County Parks & Recreation
05.2019 - Current
Recreation Assistant
Mecklenburg County Parks & Recreation
06.2017 - 05.2019
BACHELOR OF SCIENCE - Health Systems Management
University of North Carolina