Jalen Hunter
Jacksonville,FL
Summary
Collaborative Loader and Unloader experienced in mentoring team members while promoting safe and customer-focused material handling practices. Achieved inventory accuracy through proficient use of computerized WMS systems and effective inventory management. Contributed to retail sales success through strategic product placement and merchandising.
Overview
11
11
years of professional experience
Work History
Preloader
UPS
07.2021 - Current
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Secured items with protective padding for safe transportation.
- Streamlined communication channels between preloaders and drivers to ensure seamless handoff of daily deliveries.
- Reduced misplaced shipments by effectively labeling, documenting, and storing packages awaiting pickup or delivery.
- Maximized warehouse space utilization by employing optimal stacking strategies for various types of packages.
- Transported furniture and boxes using utility dolly and truck ramp.
- Balanced competing priorities during fast-paced shifts using effective time management techniques.
Security Supervisor
Allied Universal Security Services
Jacksonville, FL
04.2025 - 08.2026
- Monitored surveillance systems to detect and prevent security breaches.
- Supervised security personnel to ensure compliance with safety protocols.
- Coordinated training sessions for staff on emergency response procedures.
Assistant Manager
Zumiez
08.2019 - 10.2023
- Built loyal customer base and achieved high satisfaction through proactive management of customer service strategies.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Coordinated with vendors to secure timely product delivery and address supply chain issues.
Sales Associate
Foot Locker
09.2022 - 05.2023
- Conducted product demonstrations that highlighted features and effectively addressed customer objections.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to build rapport and foster lasting relationships, enhancing customer loyalty.
- Prioritized helping customers over completing other routine tasks in store.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Assessed customer needs and employed suggestive selling techniques, leading to increased sales opportunities.
Mobile Sales Expert
Best Buy
07.2018 - 09.2022
- Collaborated with team members to consistently exceed monthly sales goals, enhancing overall store performance.
- Recommended complementary purchases to customers, contributing to increased revenue and customer satisfaction.
- Listened to customer needs and desires to identify and recommend optimal products.
- Balanced multiple responsibilities simultaneously, including product demonstrations, order processing, and inventory maintenance.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Showcased complementary products alongside primary devices, significantly boosting accessory sales.
Mobile Sales Consultant
Best Buy
06.2015 - 03.2018
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Achieved top performance by adapting strategies to rapidly changing competitive landscape.
- Answered customer inquiries about products and services, located merchandise, and promoted key items to enhance sales.
- Activated phones on Verizon, AT&T, and Sprint networks, ensuring customer satisfaction through seamless onboarding.
- Activated mobile phones for customers on various networks, ensuring proper functionality and connectivity. on networks such as Verizon, AT&T, and Sprint.
Education
Highschool Diploma -
Frank W. Cox High School
Virginia Beach, VASkills
- Loading and unloading
- Package handling
- Package sorting
- Package stacking
- Logistics Coordination
- Inventory Tracking
- Production Documentation
- Truck operations
- Work prioritization
- Relationship Building
- Logistics Coordination
Timeline
Security Supervisor
Allied Universal Security Services
04.2025 - 08.2026
Sales Associate
Foot Locker
09.2022 - 05.2023
Preloader
UPS
07.2021 - Current
Assistant Manager
Zumiez
08.2019 - 10.2023
Mobile Sales Expert
Best Buy
07.2018 - 09.2022
Mobile Sales Consultant
Best Buy
06.2015 - 03.2018
Highschool Diploma -
Frank W. Cox High School