JALEN JOHNSON
9135 Solstice Circle Parkland ,FL
Summary
Proven track record in enhancing operational efficiency and security, notably with FedEx and Elite Global Security. Expert in packaging, labeling, and CCTV surveillance, coupled with exceptional problem-solving abilities. Demonstrated success in fostering safety and customer satisfaction, achieving significant reductions in incident rates. Skilled in collaborating across teams to maintain high standards in fast-paced environments. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds.
Overview
6
6
years of professional experience
Work History
Warehouse Worker
FedEx
Fort Lauderdale, FL
04.2024 - Current
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Operated tape machines, scales and label printers to package items correctly.
- Created shipping labels to complete daily order processing.
- Loaded and unloaded trucks with products and packaging materials for delivery to and from facility.
Restaurant Worker
Chuy's
Pembroke Pines, FL
01.2022 - Current
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
- Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
Security Officer
Universal Sercurity
Broward Fl
06.2019 - 03.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
Security Officer
Elite Global Security
Miami Fl
01.2018 - 06.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
Education
No Degree - Business Communications
Arkansas Baptist College
Little Rock, ARHigh School Diploma -
Everglades High School
Miramar, FL08.2015
Skills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Report Writing
- Incident Reporting
- CCTV Surveillance
- Detail Oriented
- CCTV Monitoring
- Physical Fitness
Timeline
Warehouse Worker
FedEx
04.2024 - Current
Restaurant Worker
Chuy's
01.2022 - Current
Security Officer
Universal Sercurity
06.2019 - 03.2022
Security Officer
Elite Global Security
01.2018 - 06.2019
No Degree - Business Communications
Arkansas Baptist College
High School Diploma -
Everglades High School