Jalen Jones
Warren,MI
Summary
Dynamic and dedicated professional with a proven track record at Tri-Arc Food Systems Inc., excelling in customer service and teamwork. Recognized for enhancing guest satisfaction and efficiently managing inventory. Skilled in multitasking and cash handling, consistently delivering exceptional results while fostering positive customer experiences.
Overview
3
3
years of professional experience
Work History
Crew Member
Tri-Arc Food Systems Inc.
Roxboro, NC
09.2024 - 12.2025
- Provided exceptional customer service during peak hours to enhance guest satisfaction.
- Collaborated with team members to achieve efficiency in food preparation and service delivery.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Managed inventory levels by restocking supplies and minimizing waste effectively.
- Ensured cleanliness of work areas, adhering to health regulations and company policies.
- Resolved customer complaints promptly, contributing to a positive dining experience for guests.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
- Improved team morale, leading to increased productivity and reduced turnover.
- Streamlined drive-thru operations, significantly reducing wait times for customers.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Cashier
Food Lion Grocery
Raleigh, NC
05.2023 - 08.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer through meticulous cash handling practices.
- Assisted customers with product inquiries and provided exceptional service.
- Implemented promotional displays, enhancing product visibility and sales potential.
- Resolved customer complaints promptly, fostering positive shopping experiences.
Education
High School Diploma -
Person High School
Roxboro, NC05-2025
Skills
- Customer engagement
- Teamwork and collaboration
- Multitasking and organization
- Time management and efficiency
- Work ethic and discipline
- Heavy lifting
Certifications
- American Health Association BLS
- Snap-On TPMS4
- Snap-On Battery Charging
- Snap-On 596F Multimeter
- Snap-On Precision Measuring Instruments
- Snap-On Battery Maintenance
Timeline
Crew Member
Tri-Arc Food Systems Inc.
09.2024 - 12.2025
Cashier
Food Lion Grocery
05.2023 - 08.2023
High School Diploma -
Person High School