Jalen Marshall
Canal Winchester,OH
Summary
Results-driven Delivery Supervisor with expertise in route optimization, safety regulations, and customer communication. Proven ability to enhance delivery efficiency while ensuring compliance and team collaboration. Dedicated Delivery Associate with over four years of experience in managing delivery operations. Strong skills in training and development, team collaboration, and attention to detail, ensuring timely and safe package distribution tailored to customer needs.
Overview
11
11
years of professional experience
Work History
Delivery Associate/Supervisor/Lead/Trainer
Wildebeest Delivery
Columbus, Ohio
09.2019 - 02.2026
- Managed timely delivery routes for efficient package distribution.
- Operated delivery vehicles while adhering to safety regulations.
- Collaborated with team members to optimize delivery schedules.
- Maintained accurate records of deliveries and customer interactions.
- Assisted in training new associates on delivery procedures and protocols.
- Communicated with customers to resolve issues and confirm deliveries.
- Inspected packages for damage before loading onto delivery vehicles.
- Utilized GPS systems to navigate routes effectively and efficiently.
- Delivered packages safely and timely to designated addresses within assigned territory.
- Provided friendly customer service when interacting with clients during deliveries.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Ensured proper care in the handling of packages to avoid damage during transit.
Stock Crew/Cook/Lead
Levy Restaurants
Columbus, Ohio
04.2015 - 08.2019
- Prepared diverse menu items following Levy Restaurants' recipes and standards.
- Maintained cleanliness and organization of kitchen workstations and storage areas.
- Assisted in inventory management, including receiving and storing food supplies.
- Adhered to food safety regulations and sanitation practices during cooking processes.
- Operated kitchen equipment safely and efficiently to enhance food preparation tasks.
- Trained new staff on cooking techniques and kitchen procedures at Levy Restaurants.
- Monitored food quality during preparation to ensure consistency with brand standards.
- Maintained a clean and safe work environment at all times.
- Inspected supplies, equipment, and work areas to ensure conformance to established standards.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Ensured that all products were stored properly according to health regulations.
- Managed accurate recordkeeping of food waste logbook and temperature logbook.
Education
High School Diploma -
The Charles School
Columbus, OH05-2017
Some College (No Degree) - Statistics
University of Akron
Akron, OHSkills
- Route optimization
- Package inspection
- GPS navigation
- Customer communication
- Delivery recordkeeping
- Vehicle maintenance
- Team collaboration
- Inventory management
- Safety regulations
- Problem solving
- Time management
- Training and development
- Attention to detail
- Load securing
- Effective listening
- Package handling
- Efficient navigation
- Local delivery
- Weather adaptability
- Defensive driver training
- Adaptability and flexibility
- Pre-trip and Post-trip inspections
- Safe driver training
- Dispatch communication
- Responsible driver
- Clean driving record
- Excellent sense of direction
Timeline
Delivery Associate/Supervisor/Lead/Trainer
Wildebeest Delivery
09.2019 - 02.2026
Stock Crew/Cook/Lead
Levy Restaurants
04.2015 - 08.2019
High School Diploma -
The Charles School
Some College (No Degree) - Statistics
University of Akron