Jalen Patterson
Experienced Cook and Server
Flagstaff,AZ
Summary
Results-driven supervisor with a strong background in managing daily operations and training staff. Expertise in problem-solving and maintaining high standards ensures exceptional service delivery and customer satisfaction.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Server/Bartender
Red Lobster
Flagstaff, Arizona
02.2026 - Current
- Verified food quality before serving to maintain high standards.
- Prepared work stations prior to opening to enhance efficiency during service.
- Maintained cleanliness and organization of bar and dining areas.
- Collaborated with kitchen staff to ensure timely food delivery.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Supervisor
Sodexo
Flagstaff, Arizona
03.2025 - Current
- Directed team of 30 employees in daily operations, fostering a collaborative work environment.
- Supervised daily operations to enhance service delivery efficiency.
- Trained staff on safety protocols and operational procedures.
- Managed inventory levels, organizing supplies for smooth workflows.
- Conducted regular inspections to maintain cleanliness and safety standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Resolved customer inquiries, contributing to high levels of customer satisfaction.
Education
Bachelor of Education - Secondary Education
Northern Arizona University
Flagstaff, AZ05-2029
High School Diploma -
Coronado High School
Scottsdale, AZ05-2024
Skills
- Customer service
- Time management
- Team leadership
- Operational efficiency
- Quality assurance
Certification
- OSHA Certification
- ServSafe Manager Certification
- Food Handler Certification
Timeline
Server/Bartender
Red Lobster
02.2026 - Current
Supervisor
Sodexo
03.2025 - Current
Bachelor of Education - Secondary Education
Northern Arizona University
High School Diploma -
Coronado High School