Jalen Pope
Eastvale,California
Summary
I am very serious about my work and how it reflects on me. I will go above the standards without hesitation to insure the company im with, is successful under any circumstance. My work ethic is top tier, and I continuously show that I bring value to any team im associated. Im all eyes an ears in my environment and am a very coachable person, as well as learning different things and acquiring new skill sets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Quick Quack Car Wash
Corona, CA
03.2024 - Current
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Promoted products through effective merchandising techniques.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Attended staff meetings to stay updated on company policies and procedures.
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Built and maintained working relationships with peers and upper management.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
- Participated in and contributed to meetings by sharing concerns and ideas for improvements.
- Stayed informed of company and store updates from leadership.
- Assisted newly hired team members by explaining company procedures and safety requirements.
- Trained new team members using approved training materials and information.
- Looked for ways to go above and beyond job requirements.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Fishbone Seafood Menifee
Fishbone Seafood Menifee
Menifee, CA
07.2023 - 11.2023
- Processed and packaged fresh and frozen seafood products according to customer specifications.
- Cleaned, inspected, filleted, trimmed, weighed and packaged seafood for sale in retail markets.
- Disposed of waste materials in accordance with government regulations.
Kitchen Staff Member
Panda Express
San Marcos, CA
09.2022 - 05.2023
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.
- Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
- Stocked and replenished kitchen supplies and ingredients as needed.
- Set up food items for brunch buffet line.
- Followed health and safety guidelines for food preparation and service.
- Operated various kitchen appliances such as mixers, slicers, ovens, grills .
- Assisted in the preparation of all menu items including salads, appetizers and entrees.
- Monitored inventory of supplies and communicated needs to supervisor.
- Ensured that all dishes were prepared in accordance with restaurant standards.
- Maintained cleanliness of work areas throughout shift.
- Carried out basic cleaning duties such as sweeping floors, washing dishes .
Education
High School Diploma -
Paloma Valley High School
Menifee, CA06-2022
Skills
- Equipment Operation
- Workplace Safety
- Cash Handling
- Customer Service
- Complaint resolution
- Following Instructions
- Positive Attitude
- Area and Facility Cleaning
- Heavy Lifting
- Attention to Detail
- Product Knowledge
- Quality Inspections
- Clear Communication
- Chemical Handling
- Task Prioritization
- Professional Demeanor
- Organizational Skills
- Continuous Improvement
Affiliations
- I workout every day
- I Read books
- Spend time with family
Certification
- Life Insurance Producer (Achieved my license on 5/28/24)
Timeline
Team Member
Quick Quack Car Wash
03.2024 - Current
Fishbone Seafood Menifee
Fishbone Seafood Menifee
07.2023 - 11.2023
Kitchen Staff Member
Panda Express
09.2022 - 05.2023
High School Diploma -
Paloma Valley High School