Jalen Riley
Philadelphia,PA
Summary
Results-driven Operations Manager with expertise in process optimization and cost control. Demonstrates strong collaboration with cross-functional teams to achieve business objectives. Skilled in operational and budget management, maintaining composure in challenging situations.
Overview
8
8
years of professional experience
Work History
Carpenter's Assistant
Blue Spruce Builders LLC
Lansdale, Pennsylvania
08.2024 - Current
- Supported carpenters in executing framing, siding, and finish work to meet project timelines.
- Measured and cut lumber accurately for Blue Spruce Builders residential construction projects, ensuring quality standards.
- Installed, assembled, and repaired woodwork, millwork, cabinetry, and trim, contributing to overall project completion under master carpenter's supervision.
Operations Manager
Giant
Willow Grove, PA
06.2019 - 12.2024
- Resolved customer complaints in a courteous and professional manner.
- Resolved customer concerns and supported positive shopping experiences.
- Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
- Trained and coached team members on stocking, service, and safety procedures.
Paid Intern
Public Health and Management Corporation
Philadelphia, PA
07.2018 - 08.2018
- Captured documentaries, interviews, and internet seminars using video and still shot cameras.
- Used both video and still shot cameras to capture multiple documentaries, interviews, and internet seminars.
- Resolved issues related to camera, video, audio recording, and lighting in collaboration with lighting and production team.
Education
Carpentry Program (900 Hours) -
Orleans Technical College
Philadelphia, PaHigh School Diploma -
Commonwealth Charter Academy
Philadelphia, PASkills
- Project Management
- Construction Oversight
- Quality Control
- Site Coordination
- Tool Management
- Material Selection
- Installation Oversight
- Finishing Techniques
- Equipment Operation
- Emergency Response
- Safety Compliance
- Customer relationship management
- Customer engagement
- Analytical communication
- Conflict management
- Adaptability under stress
- Structural Analysis
Personal Information
Title: Carpentry Apprentice
Timeline
Carpenter's Assistant
Blue Spruce Builders LLC
08.2024 - Current
Operations Manager
Giant
06.2019 - 12.2024
Paid Intern
Public Health and Management Corporation
07.2018 - 08.2018
Carpentry Program (900 Hours) -
Orleans Technical College
High School Diploma -
Commonwealth Charter Academy