Jalen Shepherd

Hey, my name is Jalen Shepherd, I do Event services at Soldier Field for ASM Global. I've been working for ASM Global for a little bit over a year now, I can say that I truly feel blessed to be working for this company. I've gotten the chance to work some cool events such as the Chicago Bears games (Football), Chicago Fire games (Soccer), Taylor Swift, Beyonce, and Ed Sheeran concerts. I honestly believe that anyone who loves sports or music would love this job, but I will say that you will also need patience with this job as well because you will be dealing with a lot of people. Although I know that everyone has bad days and may not feel like coming to work, dealing with a customer's attitude or any other reasons they might not be in a good mood, I think that everything will be just fine as long as you come to work energized and with a smile ready to help anyone with anything they may need while making sure everyone is safe. I've also gotten a lot of compliments from customers on my smile and how well I interact with customers as well.