Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jalen Smith

Valrico

Summary

Dedicated and adaptable individual with experience in guest services and team operations. Known for exceptional customer service and conflict resolution skills, contributing to a positive work environment and enhanced guest experiences.

Overview

3
3
years of professional experience

Work History

Seasonal Contractors Assistant

Summit Construction of Tampa Bay
Tampa, FL
09.2025 - 02.2026
  • Managed daily construction site operations, ensuring adherence to safety protocols and compliance standards.
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Trained new team members on equipment operation and safety procedures, fostering a culture of safety awareness.
  • Resolved on-site conflicts promptly, maintaining positive relationships among team members and subcontractors.

Locker Attendant

Electric Daisy Carnival by Insomniac
Orlando, FL
11.2025 - 11.2025
  • Managed locker assignments and maintained organization for efficient guest access.
  • Assisted guests with inquiries, providing exceptional customer service to enhance event experience.
  • Monitored locker area for safety and compliance, ensuring secure storage for personal belongings.
  • Collaborated with team members to streamline operations during peak hours, improving workflow efficiency.

Ride Operator

Busch Gardens Tampa Bay
Tampa, FL
06.2023 - 02.2025
  • Operated rides safely and efficiently, ensuring guest enjoyment and adherence to safety protocols.
  • Monitored ride performance, responding quickly to any operational issues or guest concerns.
  • Assisted in maintaining cleanliness and organization of ride areas, enhancing overall guest experience.
  • Engaged with guests, providing information about park attractions and addressing inquiries effectively.

Education

Cyber Security

University of South Florida
Tampa, FL
05-2028

Skills

  • Problem-solving
  • Customer service
  • Operations monitoring
  • Teamwork and collaboration
  • Flexible schedule
  • Workplace safety
  • Cleanliness standards
  • Attention to detail
  • Multitasking
  • Effective communication

Timeline

Locker Attendant

Electric Daisy Carnival by Insomniac
11.2025 - 11.2025

Seasonal Contractors Assistant

Summit Construction of Tampa Bay
09.2025 - 02.2026

Ride Operator

Busch Gardens Tampa Bay
06.2023 - 02.2025

Cyber Security

University of South Florida