Stacey Reynolds
Woodlawn,VA
Summary
Dynamic and detail-oriented professional with a proven track record at Every Square Inch, excelling in minimizing project downtime and enhancing client satisfaction. Skilled in tool maintenance and effective communication, I foster teamwork and continuous improvement, ensuring successful project completions while adhering to safety regulations and promoting a positive work environment.
Professional with solid experience in supporting construction projects, ensuring smooth operations, and maintaining high standards. Strong focus on team collaboration and adaptability, consistently delivering results in dynamic environments. Skilled in project coordination, problem-solving, and effective communication, with reputation for reliability and flexibility.
Effective at working with little supervision to support various trade crews. Knowledgeable about maintaining clean work areas, restocking supplies and completing basic equipment repairs. Computer-savvy and team-oriented with positive and upbeat nature.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
9
9
years of professional experience
Work History
Contractors Assistant
Every Square Inch
Newport, VA
01.2023 - Current
- Minimized downtime between projects by preparing necessary resources in advance, such as ordering materials or arranging transportation logistics.
- Streamlined communication between contractors and clients through diligent documentation of project progress and updates.
- Promoted a culture of continuous improvement by sharing best practices with fellow assistants and seeking feedback from supervisors consistently.
- Fostered a positive working environment by maintaining open lines of communication with team members and addressing concerns or conflicts promptly.
- Facilitated seamless transitions between project phases through consistent follow-up on completed tasks and prompt reporting to the contractor.
- Aided in the identification of potential issues early on, allowing for proactive problem-solving measures to be taken.
- Assisted with the preparation of construction sites, ensuring a clean and safe working environment for all team members.
- Maintained compliance with safety regulations through thorough inspections of work areas before commencing daily activities.
- Bolstered client satisfaction levels through regular communication regarding progress updates, concerns, or any necessary adjustments to project plans.
- Contributed to successful project completion within timeframes by actively participating in the planning and execution of tasks.
- Ensured proper tool maintenance, increasing their lifespan and reducing costs associated with replacements or repairs.
- Enhanced project efficiency by providing timely and accurate assistance to the contractor in various tasks.
- Painted walls, ceilings and other surfaces.
- Removed debris and waste from job sites.
- Operated variety of power tools and hand tools.
- Followed instructions from construction project managers and supervisors.
- Maintained tools and equipment in good working condition.
- Performed demolition work on existing structures.
- Assisted with plastering, tiling and carpentry.
- Mixed mortar and concrete.
- Set up ladders and other access equipment.
- Performed roofing installations.
- Followed safety protocols on job sites.
- Unloaded and stored construction materials.
- Cleared work sites of hazardous items.
- Assisted in construction of commercial and residential buildings.
- Maintained knowledge of safety practices for removing hazards from working sites.
- Liaised with carpenters or electricians to complete duties.
Pharmacy Technician
Blacksburg Pharmacy
Blacksburg, VA
08.2021 - 11.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Entered and processed patients' prescriptions into internal system.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Collected co-payments or full payments from customers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
- Optimized workflow efficiency through participation in regular team meetings discussing areas for improvement within the department.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Supported insurance claim processing, facilitating smoother patient transactions.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Assisted in management of prescription deliveries, improving patient convenience.
- Educated patients on medication usage and precautions, enhancing patient understanding and safety.
- Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
- Collaborated with healthcare professionals to clarify prescription details, ensuring accuracy.
- Improved pharmacy operations efficiency with meticulous record-keeping of patient information and prescriptions.
- Utilized pharmacy management software to process prescriptions efficiently.
- Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.
- Conducted routine checks of pharmaceutical stocks to maintain quality control.
- Maintained clean and organized work environment, adhering to health and safety standards.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Developed and implemented improvements to pharmacy organization system.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Set up and modified patient profiles to include current medications and insurance details.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Managed opening and closing duties for pharmacy.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Resolved third-party billing, computer system and customer service issues.
- Enhanced patient care by accurately filling prescriptions under pharmacist supervision.
- Contributed to team meetings, offering insights for optimizing workflow and patient service.
Office Assistant
New River Community College
Dublin, VA
06.2018 - 08.2021
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Supported executive staff with well-prepared reports, presentations, and meeting materials.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Managed incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Compiled and analyzed data to produce reports.
HVAC Installer
A1 Heating and Cooling
Newport, VA
01.2018 - 06.2018
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
- Installed components to improve HVAC system performance.
- Increased client comfort levels by appropriately sizing and installing heating, ventilation, and air conditioning systems based on specific needs.
- Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
- Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthroughs after completion of installations.
- Streamlined installation processes by properly preparing job sites, ensuring all necessary materials were on hand before beginning work.
- Boosted customer loyalty through exceptional follow-up service, addressing any concerns promptly and professionally.
- Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
- Troubleshot complex HVAC issues using advanced diagnostic equipment and tools, identifying root causes quickly and accurately to minimize system downtime.
- Collaborated effectively with architects, engineers, electricians, and other construction professionals during large-scale projects, ensuring smooth coordination and successful outcomes.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
- Increased longevity of HVAC systems by performing preventive maintenance.
- Assisted customers in understanding complex technical information about their HVAC systems by explaining concepts in accessible language tailored to individual needs.
- Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
- Improved HVAC system efficiency by conducting thorough inspections and identifying areas requiring maintenance or repair.
- Expanded company reach by providing excellent service that led to numerous client referrals for new business opportunities.
- Enhanced overall team productivity through effective communication and collaboration during installations and repairs.
- Maintained environmental conditions by rebuilding and replacing faulty components.
- Advanced professional development with continued education in the latest HVAC technologies and techniques to stay current in the field.
- Minimized downtime for businesses experiencing HVAC issues by working efficiently under strict deadlines to complete repairs quickly without sacrificing quality.
- Saved clients money on utility bills with energy-efficient installations designed specifically for their unique spaces and usage patterns.
- Reduced costly callbacks for clients by performing comprehensive quality control checks after each installation or repair.
- Negotiated with suppliers to obtain high-quality materials at cost-effective prices.
- Traveled to job sites for both scheduled and emergency appointments.
- Worked overtime, holidays and weekends to accommodate company needs.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Filled out detailed work orders for each job completed.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced heating and air conditioning systems for commercial customers in Type industry.
- Calibrated equipment to achieve maximum efficiency.
- Repaired and replaced motors, bearings and belts.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Calibrated permanent and portable environmental monitoring equipment.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Assisted in maintenance, repair and installation of ventilation systems.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Worked on both home and business units for maintenance, repairs, and new installations.
- Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
- Installed supporting components such as fuel lines and wiring to complete systems.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
- Kept accurate records of work activities, time, materials and faults on work orders.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Performed routine maintenance on heating and cooling systems.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Optimized performance by balancing systems and calibrating controls.
- Inspected cooling systems and identified potential problems.
- Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
HVAC Technician
New River Heating And Air Cond
Radford, VA
04.2016 - 01.2018
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
- Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
- Routinely calibrated thermostats for accurate temperature control settings that maintained comfortable environments in clients' properties.
- Customized ductwork designs for optimal airflow distribution while maintaining energy-efficient operation standards within client spaces.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
- Served as a mentor to junior technicians, providing guidance on best practices for troubleshooting and repairing various types of HVAC equipment.
- Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
- Collaborated with project managers to ensure timely completion of large-scale HVAC installations.
- Adapted installation techniques according to specific building layouts or restrictions while meeting code compliance requirements.
- Enhanced system efficiency by performing routine maintenance and inspections on HVAC units.
- Streamlined project completion times by effectively managing repair and installation schedules.
- Reduced downtime, performed emergency repairs on critical HVAC systems.
- Reduced operational costs for clients by installing advanced, energy-saving HVAC equipment.
- Increased customer retention by offering knowledgeable advice on HVAC system care and maintenance.
- Delivered customized heating and cooling solutions to meet unique client needs, improving comfort levels.
- Increased energy efficiency for clients by recommending and implementing eco-friendly HVAC solutions.
- Ensured compliance with safety standards in all installation and maintenance tasks, promoting safe working environment.
- Provided exceptional customer service, resolving issues swiftly to maintain high satisfaction levels.
- Optimized climate control systems for peak performance with regular calibration and adjustments.
- Conducted detailed diagnostics to identify and fix complex HVAC system faults, improving operational reliability.
- Coordinated with suppliers to secure best prices on high-quality HVAC parts and materials.
- Improved customer satisfaction with prompt and accurate troubleshooting of heating and cooling systems.
- Streamlined inventory management for HVAC parts, ensuring quick availability for urgent repairs.
- Implemented digital record-keeping system for maintenance and repair work, improving organizational efficiency.
- Collaborated with construction teams to ensure seamless integration of HVAC systems in new builds.
- Boosted system longevity by implementing comprehensive preventive maintenance plans.
- Traveled to job sites for both scheduled and emergency appointments.
- Worked overtime, holidays and weekends to accommodate company needs.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Filled out detailed work orders for each job completed.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced heating and air conditioning systems for commercial customers in Type industry.
- Calibrated equipment to achieve maximum efficiency.
- Repaired and replaced motors, bearings and belts.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
- Calibrated permanent and portable environmental monitoring equipment.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Assisted in maintenance, repair and installation of ventilation systems.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Worked on both home and business units for maintenance, repairs, and new installations.
- Installed supporting components such as fuel lines and wiring to complete systems.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Troubleshot and diagnosed issues with HVAC and refrigeration units.
- Kept accurate records of work activities, time, materials and faults on work orders.
- Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
- Performed routine maintenance on heating and cooling systems.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Optimized performance by balancing systems and calibrating controls.
- Inspected cooling systems and identified potential problems.
- Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
- Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
Education
Electrical Certificate - Residential Wiring
New River Community College
Dublin, VA08.2018
Skills
- Structural demolition
- Workplace safety
- Tool maintenance
- Worksite safety
- OSHA regulations
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Construction safety
- Reliability
- Excellent communication
- Power and hand tools
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Material handling
- Decision-making
- Heavy lifting
- Relationship building
- Debris removal
- Task prioritization
- Interpersonal skills
- Analytical thinking
- Goal setting
- Professionalism
- Continuous improvement
- Physical stamina
- Adaptability
- Written communication
- Professional demeanor
- Analytical skills
- Detail orientation
- Plumbing basics
Timeline
Contractors Assistant
Every Square Inch
01.2023 - Current
Pharmacy Technician
Blacksburg Pharmacy
08.2021 - 11.2024
Office Assistant
New River Community College
06.2018 - 08.2021
HVAC Installer
A1 Heating and Cooling
01.2018 - 06.2018
HVAC Technician
New River Heating And Air Cond
04.2016 - 01.2018
Electrical Certificate - Residential Wiring
New River Community College