Jalen Veiga
Summary
Experienced UX designer skilled in service design, product design, and design systems. Demonstrated ability to adapt and excel in cross-functional environments, effectively aligning team needs with strengths during time at Capital One. Proficient in bridging the gap between strategy and execution, consistently delivering scalable, accessible, and user-focused solutions.
Overview
2
2
years of professional experience
Work History
Experinced Product Designer
Capital One
03.2025 - Current
- Transitioned from the Global Design System team to a Product Design role, aligning my skills with the team's needs
- Leading design for Comet, the Commercial Banking platform, while transitioning from Salesforce, optimizing workflows and improving user experience
- Collaborating cross-functionally to drive key design decisions and ensure the platform's long-term success
Product Designer, Global Design System
Capital One
08.2024 - 03.2025
- Contributed to foundational web components in a global design system transition with a lean team of two designers
- Addressed mentorship gaps and redefined team fit, ensuring alignment between team needs and my skill set for better efficiency
- Developed scalable design solutions, improving accessibility and system coherence across products
Service Designer, Service Design Rotation
Capital One
08.2023 - 08.2024
- Led research, mapping customer journeys, and identifying pain points to improve financial products and services
- Created service blueprints and facilitated ideation workshops to align teams around innovative, customer-centric solutions
- Delivered high-impact service design solutions that streamlined processes and improved user experiences
Education
Master of Arts - Interior Design
Marymount University
Arlington, VA12-2030
Bachelor of Science - Computer Science
Florida International University
Miami, FL12-2022
Skills
- Data-driven design
- Design thinking
- Figma expertise
- Usability testing
- User research
- Accessibility design
- Design systems
- Design strategy
Timeline
Experinced Product Designer
Capital One
03.2025 - Current
Product Designer, Global Design System
Capital One
08.2024 - 03.2025
Service Designer, Service Design Rotation
Capital One
08.2023 - 08.2024
Master of Arts - Interior Design
Marymount University
Bachelor of Science - Computer Science
Florida International University
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