Jalen Walker
Shiloh Community Church
Phoenix,AZ
Summary
Dynamic and dependable professional with a proven track record at Paradise Valley Unified School District, excelling in classroom organization and small group instruction. Adept at fostering collaborative teamwork and enhancing student engagement through tailored educational strategies. A customer service professional great in providing positive customer experiences. Excellent interpersonal skills and adaptability in dynamic environments. Team-oriented with strong focus on achieving collective goals and ensuring customer satisfaction.
10
years of professional experience
Work History
Instructional Assistant
2 Years 10 Months- Assisted teachers in implementing individualized education plans for diverse student needs.
- Adapted instructional materials for individual student needs and learning styles.
- Collaborated with educators to identify and address student learning challenges.
- Classroom management, promoting a positive learning environment.
Educator
1 Year 8 Months- Assisted customers in product selection and inquiries to enhance shopping experience.
- Collaborated with team members to restock inventory and maintain store organization, streamline back-of-house processes, enhancing operational efficiency.
- Assisted in training new staff on back of house and standard operating procedures.
- Picked and packed shipped order items.
Childcare Provider
9 Years 7 Months- Supervised activities to ensure a safe and engaging environment for children.
- Coordinated with parents to address individual needs and promote effective communication.
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
- Assisted in potty training and other daily hygiene activities to support child development.
Front Desk Receptionist
3 Years- Provided exceptional customer support, resolving inquiries and issues efficiently.
- Responded to customer requests for products, services, and company information.
- Maintained organized front desk area, enhancing visitor experience and office efficiency.
- Resolved customer problems and complaints.
Education
Associate of Applied Science - Marketing Management And Research
High School Diploma
- Thesis: The Origin of Inequality and Social Change in Modern Society
- Key Club - Social Media and Events Lead (3 years)
- Senate Committee Member (2 years)
- Yearbook Club Member (2 years)
Skills
Classroom organization
Punctual and dependable
Conflict resolution
Small group instruction
Collaborative teamwork
Interpersonal and communication skills
Attention to detail
Verbal and written communication
Computer skills
Coaching and mentoring
Timeline
Instructional Assistant
Paradise Valley Unified School District
10.2023 - Current
Educator
Lululemon
05.2022 - 01.2024
Front Desk Receptionist
Shiloh Community Church
01.2019 - 01.2022
Childcare Provider
Shiloh Community Church
01.2017 - Current
Maricopa Community Colleges, Paradise Valley Community College
Associate of Applied Science from Marketing Management And Research
North Phoenix Preparatory Academy - Great Hearts
High School Diploma