Jalen Watts
Houston,TX
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
3
3
years of professional experience
Work History
Cashier
H-E-B
07.2023 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Cashier
Lupita's Tacos
06.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Assisted customers with refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise.
Education
High School Diploma -
Alief Taylor High School
Houston, TX06.2024
University of Texas At Austin
Austin, TXHouston Community College
Houston, TXAlief ISD Center For Advanced Careers
Houston, TXDavis High School
Houston, TXSkills
Time-management
Leadership
Compliant
Expeditious
Cleanliness
Customer Service
Accomplishments
• Certificate of Achievement: Academic Excellence
• Certificate of Completion in OSHA 10 hr training course
• Licensed Pharmacy Technician Trainee
• President Education Awards Program
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Cashier
H-E-B
07.2023 - Current
Cashier
Lupita's Tacos
06.2021 - 01.2022
High School Diploma -
Alief Taylor High School
University of Texas At Austin
Houston Community College
Alief ISD Center For Advanced Careers
Davis High School