Jalen Williams
San Diego,California
Summary
Proven asset protection and operations professional with a history at JCPenney, specializing in loss prevention and inventory control. Excelled in reducing inventory loss, enhancing store security through surveillance techniques, and fostering team growth. Demonstrated integrity and detail orientation by improving incident response and store operations efficiency. Skilled Asset Protection Associate familiar with patrolling premises, checking bags and acting as visible deterrent to criminal activity. Organized and well-trained with strong defensive skills and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Asset Protection Associate
JCPenney
07.2024 - Current
- Patrolled store departments to check for suspicious activities.
- Controlled reduction of loss inventory by protecting company assets.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Wrote reports outlining activities and results.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
- Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
Operations Associate
JCPenney
09.2018 - 07.2024
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Followed shipping and receiving procedures for goods and materials.
- Oversaw the receiving and removing of store merchandise packaging.
- Boosted overall store appearance by consistently restocking shelves, maintaining cleanliness, and organizing product displays.
- Conducted regular price audits to ensure pricing accuracy, reducing errors and improving customer trust.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Education
High School Diploma -
Morse High School
San Diego, CA07.2018
Skills
- Detail Oriented
- Team Training
- Inventory Control
- Integrity and Trustworthiness
- Loss Prevention
- Incident Reporting
- Report writing abilities
- Surveillance techniques
Timeline
Asset Protection Associate
JCPenney
07.2024 - Current
Operations Associate
JCPenney
09.2018 - 07.2024
High School Diploma -
Morse High School
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