Jalen Yost
Henderson,NV
Summary
Punctual and honest professional with a solid background in hectic environments. Dedicated to satisfying customers with exceptional service. Effectively manages daily chores during slow periods while actively seeking opportunities to improve service and reduce waste. Achieved a leadership role at a high-volume restaurant. Reliable cashier with strong multitasking, problem-solving, and communication skills. Strengths in promoting products, finalizing sales, successfully upselling target items, and providing positive customer experiences to drive loyalty and repeat business. Trained in various areas and remains flexible to adapt to changing business needs.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Many Realms
04.2025 - Current
- Helped customers complete purchases, locate items, and join loyalty programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Used in-store system to locate inventory and place special orders for customers.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Trained multiple associates to develop into productive team members with excellent product knowledge.
- Operated high volume events for large scale releases promoting product and customer engagement.
Cashier/Sales Associate
Big 5 Sporting Goods
11.2024 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Lead a redesign for a sales front section to better accommodate for high inventory/demand
Drive-Thru Cashier
Taco Bell
10.2024 - 03.2025
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
- Handled high volume days with short staff, multitasking across different positions.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
Cook | Cashier | Front of House Manager
Houston Tx Hot Chicken
10.2023 - 08.2024
- Lead team to accomplish daily/weekly objectives
- Used service recovery solutions as they became necessary
- Motivate team to be successful, and create a positive environment to work in
- Complete drawer counts, and deposits at the end of shifts
- Managed multiple days with over 2000/hour in sales during major sports events
Education
High School Diploma -
True North Academy
Homeschooled12.2023
Skills
- Store maintenance
- Problem-solving
- Teamwork
- Store opening and closing
- Retail merchandising expertise
- Event coordination
Accomplishments
- Promoted to Manager after only 60 days for exceptional performance.
- Supervised team of 6 staff members.
- Resolved product issue through consumer testing
Timeline
Retail Sales Associate
Many Realms
04.2025 - Current
Cashier/Sales Associate
Big 5 Sporting Goods
11.2024 - Current
Drive-Thru Cashier
Taco Bell
10.2024 - 03.2025
Cook | Cashier | Front of House Manager
Houston Tx Hot Chicken
10.2023 - 08.2024
High School Diploma -
True North Academy