Jalena Johnson
Harvest
Summary
Dynamic professional with a proven track record at Dollar General, excelling in inventory oversight and consumer relationship building. Adept at analytical problem solving and fostering collaborative leadership, I consistently enhanced customer satisfaction and streamlined operations, contributing to a more efficient retail environment. Passionate about delivering exceptional service and achieving results.
Overview
3
3
years of professional experience
Work History
Pet Sitter
Rover
Harvest/Huntsville
07.2022 - Current
- Provided care for pets, including feeding, walking, and maintaining their comfort
- Built lasting client relationships through reliable property oversight and attentive pet care, resulting in consistent service renewals
- Coordinated daily schedules for multiple pets while maintaining detailed care logs and emergency response protocols for diverse client requirements
- Followed personalized pet care routines and home maintenance schedules, ensuring peace of mind for traveling homeowners
Assistant Store Manager
Dollar General
Harvest
02.2024 - 02.2025
- Greeted customers and resolved customer issues promptly, ensuring high satisfaction levels
- Held keyholder responsibilities for opening and closing the store
- Checked in weekly vendors and company truck
- Maintained rigorous cash handling procedures and security protocols while ensuring accurate daily reconciliation and reporting
- Streamlined inventory processes, leading to improved stock accuracy and reduced overhead costs
Teacher
Babies of Harvest
Harvest
05.2023 - 08.2023
- Cultivated strong relationships with students, parents, and staff through open communication
- Managed classroom behavior by establishing clear expectations and consistent rules
- Created a nurturing environment that promoted emotional well-being and academic growth
Teacher
Cashier
Harvest
10.2022 - 04.2023
- Operated the cash register accurately and efficiently
- Fostered positive customer relationships through attentive service, while maintaining store organization and stock
- Maintained accurate inventory levels, ensuring product availability and contributing to a seamless shopping experience
Education
BACHELOR OF SCIENCE - MANAGEMENT
University of Alabama in Huntsville
Huntsville, AL05.2024
University of Tampa
Tampa, FLSkills
- Microsoft Office
- Analytical Problem Solving
- Collaborative Leadership
- Inventory Oversight
- Interpersonal skills
- Consumer Relationship Building
- Efficient Typing Proficiency
Timeline
Assistant Store Manager
Dollar General
02.2024 - 02.2025
Teacher
Babies of Harvest
05.2023 - 08.2023
Teacher
Cashier
10.2022 - 04.2023
Pet Sitter
Rover
07.2022 - Current
BACHELOR OF SCIENCE - MANAGEMENT
University of Alabama in Huntsville
University of Tampa
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