JALEND R. WASHINGTON
Jackson,Mississippi
Summary
About Jalend
Excited to provide exceptional customer service to a variety of customers. Strong ability to handle all requests promptly to help with purchasing decisions and service requests. Excellent at handling and resolving issues expeditiously in order to provide an excellent customer service experience with results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Forklift
- Experience operating a forklift
- Warehouse Experience: Experience working in a warehouse in a supervisory capacity
- Shipping & receiving
- Knowledge of and experience in Shipping and Receiving processes and procedures
- Warehouse Management System: Includes experience accessing software for managing warehouse processes and logistics
- Warehouse Distribution
- Experience and skilled at performing order processing operations related to storage and retrieval of goods within a warehouse distribution centers
- Reach Confrontational: Experience operating reach trucks
- RF Scanner: Experience using an RF scanner, a radio frequency scanner that reads barcodes
- RF scanners are often integrated into a warehouse management system and used to track the location and movement of packages
- Pallet Jack: Experience operating pallet jacks
- AS400: Skilled in IBM server computer often used in hospitals, logistics, manufacturing, retail, and financial industries
- MRP: Skilled in this class of software products used to implement material requirements planning systems, manage manufacturing processes, including production scheduling and inventory tracking
- Order Fulfillment: The complete workflow of processing a remote order and delivering it to customers, including order entry, picking & packing, and shipping
- Packaging: Skilled or experienced in packaging and packaging equipment
- Load & Unload: Skilled or experienced in loading and unloading cargo
- Stocking: Experienced with and knowledge of stocking goods or products
- E-commerce: Skilled or experienced in the online sale of goods and services
- Order picking: Experience selecting items from storage to be packed and shipped to consumers
- Customer Service: Skilled and experienced assisting customers before, during, and after purchases to satisfy customer needs.
Shipping and Receiving Lead
Lowe's Home Improvement
01.2020 - 01.2022
Shipping and Receiving (Specialist)
Lowe's Home Improvement
01.2018 - 01.2020
Private Caregiver
01.2016 - 01.2018
- Assess and execute the medical, physical and emotional needs of my patient
- Checking on your senior loved one's health is an important caregiver responsibility…
- Prepare a care plan
- Assist with basic needs
- Provide companionship
- Help with housekeeping
- Monitor medications
- Assess your care plan regularly…
- Transport Client to appointments
- Prepare meals.
Tutor and Mentor
After School
01.2014 - 01.2015
- As an After-School Tutor, my main responsibilities were to help students learn, reviewing educational materials with them, explaining how to solve problems and checking completed work
- A tutor may also help students develop social skills, study skills and organization techniques to help improve their academic performance
- My duties as a Youth Mentor included teaching good decision making skills, teaching and reiterating manners improper etiquette as well as teaching basic life skills
- Interacting with both Parents and Youth in the public sector daily.
Education
Management
Jackson State University
Engineering
Jackson State University
2015
Skills
- Verbal and Written Communication
- Skid, Platform and Car Emptying
- Weight Documentation
- Storage and Stacking
- Loading and Unloading
- Maintenance and Repair
Accomplishments
- Determined forklift specifications with 100% accuracy.
- Loaded and unloaded trucks at a rate of 1800 pounds per hour.
- Consistently determined load weight to within 100-200 pounds per item.
- Trained ten new employees on proper forklift operation and safety.
- Checked and recorded floor-loading limits with 100% accuracy.
Affiliations
NAACP
National Society of Black Engineers
American Society of Civil Engineers
JSU War and Thunder Band Society
Jackson State University Sonic Boom of The South(Percussion)
Jackson State University Concert Band
SGA Ambassador
Certification
- Forklift Power Equipment Certification - 14 Hours
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Shipping and Receiving Lead
Lowe's Home Improvement
01.2020 - 01.2022
Shipping and Receiving (Specialist)
Lowe's Home Improvement
01.2018 - 01.2020
Private Caregiver
01.2016 - 01.2018
Tutor and Mentor
After School
01.2014 - 01.2015
Forklift
Management
Jackson State University
Engineering
Jackson State University