Experienced with community outreach and public engagement. Utilizes effective communication and problem-solving techniques to address community needs. Track record of fostering collaboration and delivering high-quality service.
Overview
27
27
years of professional experience
Work History
Housekeeping Manager
Tourist Hotel
ZIWAY, ETHIOPIA
07.2017 - 06.2025
Supervised daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.
Developed training programs for staff, enhancing team performance and service quality.
Implemented inventory management systems, optimizing supply usage and reducing waste.
Conducted regular inspections to uphold safety regulations and maintain facility standards.
Housekeeping Supervisor
Tourist Hotel
ZIWAY, ETHIOPIA
01.2011 - 06.2017
Supervised daily housekeeping operations, ensuring adherence to cleanliness standards and protocols.
Trained and mentored staff on effective cleaning techniques and safety procedures.
Implemented inventory management systems for cleaning supplies, optimizing resource allocation.
Conducted regular inspections of guest rooms and public areas to maintain quality assurance.
Housekeeping Cleaner
Tourist Hotel
ZIWAY, ETHIOPIA
01.2005 - 12.2010
Maintained cleanliness and organization of assigned areas, ensuring compliance with hygiene standards.
Operated industrial cleaning equipment to efficiently complete cleaning tasks across various facilities.
Assisted in training new staff on proper cleaning techniques and safety protocols to enhance team performance.
Implemented best practices for sanitation, reducing the risk of contamination within high-traffic areas.
Developed and maintained inventory of cleaning supplies, ensuring availability for daily operations.
Community Service Volunteer
Civil Services Group
ZIWAY, ETHIOPIA
09.1998 - 01.2005
Coordinated community outreach programs to enhance local engagement and support initiatives.
Developed educational resources for underserved populations, facilitating access to essential services.
Trained new volunteers in effective communication and program implementation strategies.
Led fundraising efforts, increasing community participation and resource allocation for local projects.
Education
Bachelor of Science - Human Resources Management And Leadership
OROMIA STATE UNIVERSITY
ZIWAY, ETHIOPIA
08-2014
Associate of Science - Environmental Science
ALPHA COLLEGE
ADDIS ABABA, ETHIOPIA
02-2005
High School Diploma -
ZIWAY HIGH SCHOOL
ZIWAY, ETHIOPIA
04-1996
Skills
Complaint handling
Dispute mediation
Strong interpersonal skills
Teamwork
Problem-solving
Attention to detail
Multitasking
Active listening
Languages
English
Full Professional
OROMIC
Native or Bilingual
AMHARIC
Native or Bilingual
Timeline
Housekeeping Manager
Tourist Hotel
07.2017 - 06.2025
Housekeeping Supervisor
Tourist Hotel
01.2011 - 06.2017
Housekeeping Cleaner
Tourist Hotel
01.2005 - 12.2010
Community Service Volunteer
Civil Services Group
09.1998 - 01.2005
Bachelor of Science - Human Resources Management And Leadership
Guest Experience Manager (Front Office) Housekeeping, Relief Resort Duty Manager, Emerging Leaders Alumni at The Walt Disney CompanyGuest Experience Manager (Front Office) Housekeeping, Relief Resort Duty Manager, Emerging Leaders Alumni at The Walt Disney Company