Ja'Lexus Ham
Aurora,NC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Social Worker one position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Personal Care Aide
The Gardens Of Trent
03.2022 - Current
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Maintained clean, safe, and well-organized patient environment.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Documented vitals, behaviors, and medications in client medical records.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
Front End Team Member
Walmart
08.2019 - 03.2022
- Completed forms for store membership cards, credit card applications and special programs.
- Kept front end areas clean and organized for professional appeal to customers.
- Managed customer concerns and responded to questions concerning [Product or service].
- Maintained current understanding of promotional ads and seasonal offerings.
- Accepted payments, returned change and issued receipts.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Cashier
Bojangles'
07.2015 - 08.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
Bachelor of Science - Health And Wellness
University of North Carolina At Greensboro
Greensboro, NC05.2023
High School Diploma -
Southside High School
Chocowinity, NC06.2017
Skills
- Strong Ethics
- Respectful and Compassionate
- Case Management
- Complex Problem-Solving
- Companionship and Emotional Support
- Behavioral Management
- Family Maintenance
- Mandatory Reporting Procedures
- Analytical Thinking
- Detailed Records and Reporting
- Attention to Detail
- Confidential Case Documentation
Timeline
Personal Care Aide
The Gardens Of Trent
03.2022 - Current
Front End Team Member
Walmart
08.2019 - 03.2022
Cashier
Bojangles'
07.2015 - 08.2019
Bachelor of Science - Health And Wellness
University of North Carolina At Greensboro
High School Diploma -
Southside High School
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