JALFONSO TENORIO
United States Air Force
Fairfield,CA
9
years of professional experience
Dedicated team player with strong organizational skills and a commitment to achieving team goals. Organized and reliable in managing multiple priorities while maintaining high accuracy. Eager to contribute as an entry-level Correctional Officer, bringing a proactive approach to responsibilities and a focus on supporting team objectives.
Work History
Caregiver
3 Years 10 Months- Assisted clients with activities of daily living, promoting independence and quality of life.
- Managed household tasks, including cleaning, errands, laundry, and grocery shopping, to ensure a comfortable living environment for clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Supported clients in daily living activities to enhance self-esteem and promote overall wellness.
- Facilitated meaningful conversations and social interactions while providing personal care assistance, improving clients' emotional and social well-being.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Air Force Reserve
4 Years 10 Months- Self-motivated, with a strong sense of personal responsibility.
- Navigated fast-paced environments to meet operational demands and deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Supported day-to-day operations by collaborating with team members to enhance workflow and service delivery.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Cultivated courteous and effective working relationships to foster a positive team atmosphere.
Customer Service Agent
1 Year- Handled difficult situations with empathy, building trust and loyalty among customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
- Assisted large volume of customers daily, maintaining positive attitude and strong focus on customer satisfaction.
- Addressed customer account discrepancies and concerns.
- Enhanced client relationships through proactive follow-up on pending issues and concerns, ensuring timely resolutions.
Retort Operator
4 Months- Fostered relationships with community partners through participation in local events and support of charitable causes, enhancing community engagement.
- Handled complex guest situations with professionalism, ensuring quick resolution and customer satisfaction.
- Conducted regular property inspections to identify areas needing attention or improvement, addressing issues promptly for optimal results.
- Organized events and promotions to attract new clientele and encourage repeat business, driving customer loyalty.
- Managed team members, training and supporting staff to maintain high-quality service delivery and improve customer experiences.
Education
Bachelor of Science - Hotel And Restaurant Management
Skills
Elderly Care
Patient care
Behavior management
Time Management
Dependable
Problem-Solving
Shift Flexibility
Communication skills
Quick Adaptability
Verbal communication
Clear Communication
Attentive to People
Respectful and Compassionate
Respectful
Scheduling
Timeline
Caregiver
Home Helpers Home Care Of San Rafael
10.2022 - CurrentRead More
Air Force Reserve
United States Air Force
10.2021 - CurrentRead More
Customer Service Agent
Gate Gourmet
05.2018 - 05.2019Read More
Retort Operator
The Wornick Company
01.2018 - 05.2018Read More
Polytechnic University of The Philippines
Bachelor of Science from Hotel And Restaurant Management
Read More