JALICA LATSON
Houston,TX
Summary
Strategic-thinking Project Manager with over 7 years of experience in budgeting and forecasting and risk management. Observant and resourceful professional dedicated to delivering project objectives within stipulated time, resource and budget constraints. Outstanding collaborator comfortable working with others in executing projects to achieve company objectives.
Overview
11
11
years of professional experience
Work History
Care Coordinator
Tricare Optum Serve
02.2022 - 05.2023
- Collaborate with healthcare providers, patients, and stakeholders to optimize the coordination of appointments, consultations, and procedures, ensuring the efficient delivery of healthcare services
- Employ scheduling systems or software to maintain accurate and up-to-date records, effectively managing appointments and ensuring timely service provision
- Collaborate with internal teams and external partners to streamline scheduling processes, enhance efficiency, and improve the overall patient experience
- Ensure compliance with applicable regulations, policies, and privacy guidelines to safeguard patient information and maintain confidentiality.
Healthcare Administrator
SR Dream HCS
03.2016 - 02.2022
- Recruit, hire, and manage qualified staff, fostering a culture of continuous education and performance evaluation to ensure the agency has a skilled workforce
- Implement an effective budgeting and accounting system, promoting the health and safety of the agency's clients while managing financial resources
- Collaborate with patients to navigate the insurance approval process for necessary medical procedures, ensuring timely access to required healthcare services
- Key responsibilities:
- Hard Skills Soft Skills
Lonestar College, Associates of Arts
01.2016 - 01.2022
- Implemented a project management methodology that improved overall project efficiency and reduced project timelines by 20%, leading to increased clientsatisfactionandrepeatbusiness
- Completed in 2016
Direct Support Professional
Bethesda Lutheran Comm
05.2012 - 03.2015
- Assist in the development and implementation of both long- term and short-term goals for patients, working collaboratively with the support team to facilitate their personal growth and progress
- Provide personal care observations, promptly reporting and documenting any changes in the patient's mental and physical condition
- Administer medications and injections routinely, following proper protocols and maintaining accurate records.
Education
Phebotomy
Elite of Phlebotomy
Houston, TX03.2021
Associate of Arts -
Lone Star College System
Spring, TX05.2016
Skills
- Project Planning and
- Management
- Risk Management
- Budgeting and Financial
- Analytical Skills
- Leadership
- Adaptability
- Collaboration
- Conflict
- Resolution
- Elite of Phlebotomy
- Certificate in Phlebotomy
Timeline
Care Coordinator
Tricare Optum Serve
02.2022 - 05.2023
Healthcare Administrator
SR Dream HCS
03.2016 - 02.2022
Lonestar College, Associates of Arts
01.2016 - 01.2022
Direct Support Professional
Bethesda Lutheran Comm
05.2012 - 03.2015
Phebotomy
Elite of Phlebotomy
Associate of Arts -
Lone Star College System
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