Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Adalyz Paredes

Monroe,NC

Summary

Achieved high patient satisfaction ratings through proficient interaction skills in healthcare. Improved service quality and operational efficiency by streamlining patient data management processes. Ready to contribute these impactful skills in collaborative and fast-paced work environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Care Coordinator

Atrium Health
11.2025 - Current
  • Facilitated patient referrals and coordinated communication between referring and receiving practices and departments.
  • Facilitated coordination and preparation of financial estimates for patients.
  • Secured all necessary authorizations to ensure compliance with regulations.
  • Facilitated patient referrals to in-network providers within insurance plans.
  • Evaluated benefits and educated patients on insurance coverage options.
  • Facilitated coordination and scheduling of surgical procedures, diagnostic testing, and ancillary services across multiple departments.
  • Reviewed and verified schedule accuracy, ensuring optimal time allocation.
  • Monitored and followed up on all referrals to ensure continuity of care.

Patient Service Specialist

Atrium Health
11.2024 - 10.2025

Cultivated a caring and compassionate environment to elevate patient experiences. Leveraged exemplary interpersonal skills to engage with patients and families in diverse sensitive situations. Exercised critical thinking and decisive judgment in fast-paced settings while fostering teamwork and independent work with minimal oversight. Oversaw patient registration, insurance verification, scheduling, and cash receipting in alignment with standards, guaranteeing accuracy and exceptional patient service. Advocated for patient engagement with front-end technology during registration. Entered and safeguarded confidential patient information, including insurance and billing data throughout encounters. Facilitated billing processes and guided patients to the correct billing office as needed.

Administrative Assistant of Federal Programs

Union County Public Schools
09.2023 - 05.2024

Directed purchasing order creation and absence entry into AS400 systems. Oversaw accuracy of mileage and timesheet submissions. Coordinated calendar invitations for various events. Led efforts in enrolling multilingual students and assessing their English proficiency. Managed call logs for student assignments. Executed the district spelling bee with precision. Collaborated with ESL departments to enhance support for multilingual students and facilitate translations. Supervised invoice management to ensure timely filing and payments. Spearheaded student enrollment processes and needs assessments within the school district. Attended principal federal programs and ESL meetings to align departmental goals. Responded to pre-K-related inquiries and facilitated student screenings prior to enrollment. Supported the office of student assignment in handling phone inquiries regarding student transfers, special program lotteries, and school choice/lottery initiatives. Drove completion of special programs and school lotteries effectively.

Surveillance Testing

East Carolina University Student Health Center
01.2022 - 05.2022

Led research initiatives on bacterial and viral sexual infections. Oversaw COVID-19 surveillance testing and contact tracing efforts. Managed patient check-in processes and maintained updated medical records. Developed and delivered educational presentations on safe sex practices to the student body. Promoted condom usage among students and facilitated distribution on campus. Analyzed data on hygiene practices to inform health initiatives.

Education

Bachelor of Science - Public Health, Community Health Concentration

East Carolina University
Greenville, NC
05.2022

Skills

  • Orchestrated comprehensive program planning to ensure alignment with organizational objectives
  • Executed thorough needs assessments to pinpoint gaps and opportunities for enhancement
  • Assisted in delivering health education programs to various groups Supported community outreach efforts to encourage wellness and healthy living Collaborated with team members to create educational materials and resources
  • Led strategic health promotion initiatives to enhance community well-being
  • Orchestrated program delivery processes to guarantee timely and efficient implementation
  • Executed thorough research to compile relevant data and insights
  • Assisted users in utilizing Microsoft Word features effectively Supported formatting and editing of documents Aided teams in collaborating on shared documents
  • Assisted in developing presentations using Microsoft PowerPoint Supported team members in creating visual aids for meetings Contributed to the design of effective slides to improve communication
  • Assisted in organizing and analyzing data using Microsoft Excel Supported team members in developing spreadsheets for project tracking Contributed to report generation to aid decision-making processes
  • Assisted teams in leveraging Excel for data analysis and reporting Supported project tracking through organized spreadsheet management Helped improve data accessibility through effective organization
  • Assisted teams in meeting project deadlines and budget limits Supported coordination efforts to improve collaboration among team members Aided in creating project plans and timelines

Certification

  • Program Management
  • CITI Program, Social and Behavioral Responsible Conduct of Research Course 1
  • CITI Program, Social and Behavioral Research Investigators & Key Personnel
  • COVID-19 Contract Tracing
  • Foundations of Leadership Certificate 1 & 2
  • QPR Gatekeeper
  • Self-Awareness
  • Self-Management
  • Social-Awareness
  • Contact Tracing

LANGUAGES

English
Spanish

Timeline

Care Coordinator

Atrium Health
11.2025 - Current

Patient Service Specialist

Atrium Health
11.2024 - 10.2025

Administrative Assistant of Federal Programs

Union County Public Schools
09.2023 - 05.2024

Surveillance Testing

East Carolina University Student Health Center
01.2022 - 05.2022

Bachelor of Science - Public Health, Community Health Concentration

East Carolina University
Adalyz Paredes