Jalicia Knight
Columbia,SC
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking higher level opportunities to expand skills while facilitating company growth. Also Hardworking with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Client Advocate 2
South Carolina Youth Challenge Academy
Columbia, SC
08.2022 - 02.2024
- Maintaining round the clock supervision of Teens
- Developed customized solutions for individual needs.
- Helped individuals address and put together career plans for after leaving the program
Alterations Specialist/Sales Associate
Mens Warehouse
Columbia, SC
12.2022 - 04.2023
- Researched fashion trends to stay current with industry standards.
- Altered clothing to fit individual customers and repaired defective garments.
- Provided advice on how to care for altered garments properly.
- Utilized specialized tools such as scissors, needles, irons and steamers during projects.
- Prepared fabric or garments for projects or customer presentation using iron and steamer.
- Hand-sewed delicate fabrics with great attention to detail.
Field Service Technician
Dominion Energy
Columbia, SC
08.2021 - 05.2022
- Drove and maintained company vehicle, keeping in peak condition.
- Kept up-to-date knowledge of industry trends, regulations, safety standards.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Completed all necessary paperwork for service calls in a timely manner.
Correctional Officer
Department of Juvenile Justice
Columbia, SC
01.2020 - 06.2021
- Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Used appropriate means to discipline prisoners.
Security Forces
United States Airforce
San Antonio, TX
06.2017 - 08.2017
- Monitored access control points, checked identification cards, and issued visitor passes as required.
- Checked credentials and issued passes before allowing access to property.
- Prepared detailed reports documenting security incidents, investigations, and arrests made.
Education
Bachelor of Arts - Fashion Design
The Art Institute of Atlanta
Atlanta, GA07-2017
Skills
- Treatment Plan Assistance
- Referrals Guidance
- Client Relationship Building
- Telephone Etiquette
- Staff Management
- Conflict De-Escalation
- Law Enforcement
- Crisis Management
- Surveillance Monitoring
- Customer Service
- Heavy Lifting
- lawn care
- Strong Work Ethic
- Custom Design
- Pattern Making
- Measuring Accuracy
- Tailoring Garments
Certification
- Pharmacy technician
Timeline
Alterations Specialist/Sales Associate
Mens Warehouse
12.2022 - 04.2023
Client Advocate 2
South Carolina Youth Challenge Academy
08.2022 - 02.2024
Field Service Technician
Dominion Energy
08.2021 - 05.2022
Correctional Officer
Department of Juvenile Justice
01.2020 - 06.2021
Security Forces
United States Airforce
06.2017 - 08.2017
Bachelor of Arts - Fashion Design
The Art Institute of Atlanta
- Pharmacy technician
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