Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Jalie Ramirez

Miami,FL

Summary

Motivated and dependable recent high school graduate with hands-on experience in fast-paced environments. Proven ability to work well under pressure, communicate effectively with diverse teams and customers, and maintain a strong work ethic. Currently enrolled in college, beginning in the fall and eager to build on existing skills in a work environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Depop Seller

Depop
07.2019 - Current
  • Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Maintained current knowledge of evolving changes in marketplace.
  • Negotiated prices, terms of sales and service agreements.

Barista/Cashier

Panera Bread
03.2022 - 08.2023
  • Controlled line and crowd with quick, efficient service.
  • Listened carefully to customer requests and created personalized beverages, which improved sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.

Education

Associate of Science -

Miami Dade College, Miami, FL
01-2027

High School Diploma -

Miami Palmetto Senior High School, Miami, FL
05-2025
  • Completed AP course in Psychology, Seminar Capstone, Biology
  • 3.8 GPA
  • Extracurricular Activities: Cross Country

Skills

  • Product restocking
  • Inventory restocking
  • Drawer balancing
  • Customer service
  • Guest inquiries
  • Product knowledge
  • Cash handling expertise
  • Sales expertise
  • Conflict resolution
  • Product recommendations
  • Complaint resolution
  • Multitasking and organization

Certification

Adobe Photoshop Certification 2020

Business Law and Management Certification 2024

Languages

English
Native or Bilingual
Spanish
Elementary

Timeline

Barista/Cashier - Panera Bread
03.2022 - 08.2023
Depop Seller - Depop
07.2019 - Current
Miami Dade College - Associate of Science,
Miami Palmetto Senior High School - High School Diploma,

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